Leadership differs in that it makes the followers want to achieve high goals, rather than simply bossing people around. Trust and confidence are the top leadership qualities and most reliable predictor of employee satisfaction in an organization. Effective communication is another most important aspect to portray good leadership quality (Clark, 1997). Leadership is not just for the top leaders, but it is a need for each segment of an organization. Managers, supervisors, employees and volunteers, all of them need to lead and lead well.
This is because the world is changing too rapidly and the environment is too complex for strategic intelligence, decision making and initiative to come from the top alone. Leadership has become an urgent issue in most of the organizations as a consequence of rapidity and unpredictability of change. Organizations have to be more well-organized, more efficient, more innovative and, in the case of business, far more competitive. Above all the workforce is changing. Today employees demand respect, fair treatment and an opportunity to contribute.
And if they are denied of these they look out for other options and quit the organizations (The Conference Board of Canada, n.d.). George need to improve is leadership or else he is heading for derailment because he tends to over manage people. It is essential that he develop plan for changing his approach. In this case study it can be seen that George consistently succumbs to his natural tendency to take action, without considering the consequences. From helping his son pour milk to editing typos in press releases, George cant resist being involved.
He underestimates Shelley’s potential which results in conflict between them. Because he prejudged in his mind that Shelley is not motivated to learn, not open to feedback, and, ultimately, just not capable, he has created a poor working relationship with
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