Organization Behavior, For the Leaders and Leadership for specific organization(Nordstrom) - Essay Example

In 2012, an internal study conducted by the company revealed that its employees believed that transformational leadership was the most important factor in its success. Blake Nordstrom, the current president and chief executive officer (CEO), has headed efforts to educate new and existing employees in the company’s leadership style. In lieu of this, the organization has a leadership orientation program in which employees are taught the importance of leading and, more specifically, the importance of transformational leadership (Humphrey, 2013).

This is augmented by appraisal policies that enable supervisors to monitor employees’ leadership progress and revise existing strategies to adapt to evolutions in leadership styles. There is a very good relationship between Nordstrom’s leaders and their subordinates. There are several factors that have facilitated this relationship, including clear and effective communication, respect, and an excellent understanding of the organization’s culture. The communication at Nordstrom, which is lateral, has played a central role in creating and guaranteeing a good relationship between the retailer’s leaders and their followers.

The leaders communicate the company’s culture to their followers and then give them time and room to assimilate it and reflect it in their duties (Humphrey, 2013). Through lateral communication, misunderstanding between leaders and their subordinates or between departments is significantly reduced. As a consequence, the organization is efficient and employees are productive. Since junior employees are allowed to work directly with each other and their supervisors in effecting top-level decisions, Nordstrom’s employees enjoy great success in the implementation of strategic decisions (Deal & Bolman, 2013).

The company also encourages teamwork between its leaders and their followers. For example, if a