Chilean Copper Mine Collapse - Essay Example

Two Communication Pieces Two Communication Pieces Communication One: For the Families TO BE DELIVERED FACE-TO-FACE WITH THE FAMILY MEMBERS Words cannot express that sadness and regret we feel for the terrible accident that has resulted in your loved ones being trapped in our mine. We take the safety and healthy of each of our employees very seriously and pledge to you that we are doing everything within our power to rescue each and every one of the affected miners as quickly and expeditiously as possible.

While we will certainly be focusing in this days to come on what happened, and how to prevent it from happening again in the future, our sole focus at this time is on the rescue effort involving each of your family members represented in this room. That is our unwavering commitment to you, and we will not rest until each and every last one is recovered from the mine shaft. As this process unfolds, a company representative will be available to you around the clock, and will be issuing regular pieces of communication to family members at pre-determined intervals.

In addition, representative from the Chilean government will be arriving on site shortly to oversee the rescue effort and I am confident that they will be available to answer any of your questions as well. May we all take time to pray for the safe rescue of each miner beneath us. I will be in touch with you again shortly.Communication Two: For the EmployeesTO BE DELIVERED VIA WRITTEN MEMOATTN EMPLOYEES: It is with much sadness that I join each of you in expressing my utmost regret at the recent accident that has best our mine.

While the mining business is certainly one of the most dangerous industries in Chile, we pride ourselves on taking measures to ensure the safety and security of each and everyone of our employees. In this case, however, a great tragedy has befallen us and I assure you that, in due course, we will determine what happened and find out to avoid this in the future. We will grow stronger as a result. In the meantime, however, we are 100% focused on the safe recovery and rescue of each of your co-workers, so please understand that our attention is needed in this endeavor.

Each of you no doubt has numerous questions. In addition to be considered for your brother’s below us, you may be feeling uncertainty about the future direction that company will be headed. I assure you that we will be addressing your concerns in due course. A company representative will soon be available to you to answer questions related to compensation and when you can expect to return to work. Naturally, as of now, the mine will not be operational for the foreseeable future. We do have contingency plans in place for such an occurrence, and we will act in accordance with Chilean law to make certain that each of you is protected and cared for.

That is our commitment to you. We do, however, need time to sort through what we need to do to provide you with the best possible alternatives, so please be patient as we go through this process together. We will be in touch very shortly with an update on the rescue operation, and let you know a time when a company representative will meet with each of you. Sincerely, ReferencesCheesebro, T., O’Connor, L., and Rios, F. (2010). Communicating in the workplace. Upper Saddle River, NJ: Prentice Hall.Moore, B. N.

, and Parker, R. (2010). Critical Thinking (10th ed.). Boston, MA: McGraw-Hill.Weik, J. (2010). Over 30 workers trapped after Childean copper min collapse. Metal Bulletin Daily, 224, 65.