Jewelry Stores Human Resource - PowerPoint Presentation Example

Collaboration Tool Introduction Presently, numerous businesses have yielded to the use of varied and currentcollaborative tools, which they deem would enable them, increase their respective market shares. Hence, manage to serve their clients as well as handle human resource appropriately while delivering required merchandises. However, this entails great expertise that will ensure undertaking of varied tasks within a very short time. Since, global market is extremely dynamic and competitive whereby no corporation irrespective of its status can afford to exhibit incompetence when delivering services to its clientele. This is especially in the beauty industry where this study focuses to come up with an effective collaboration tool for a jewelry store. Collaboration tool product advocated in this presentation is “Yammer”, which will not only aid in serving clients as necessitated but also manage jewelry store’s human resource (Nash, 2011). Probable Collaboration Tools There are numerous collaborations tools, which corporations can use and attain their respective goals. However, in ascertaining collaboration tool that will work appropriately for a given corporation it entails meticulous research coupled with considering its respective goals. This is because the need to have an effective collaboration tool is to aid a given Corporation to attain its targets with ease. Some of the probable web-based collaboration tools for a jewelry store include, Web-Based collaboration tool Essential features Pastebin Supports varied texts online Adequate lack interactive editing capability, It is limited in performing certain tasks. Google Docs Very easy to create and works pretty well with diverse website versions Its biggest limitation is lack of live collaboration. Yammer It offers wide range of dashboard activities to its users as well as managing staff and flow of information. Zoho Writer Easy manageable with ordinary web browsers and allows simultaneous editing. However, it is cheap and limited in handling complex tasks. DashBoard Its operations resemble that of a dashboard. Authorized entities are capable of drawing on the whiteboard besides inserting images and uploading other informative files. The Social Network - Facebook It resembles a Facebook page, whereby only the allowed members are capable of sharing information. It is ineffective when used alone without Yammer. Socialcast Easy to utilize Simple interface Creative setup process though its functionality is limited. Yammer Compared to other collaborative tools, Yammer emerges as the best option for jewelry store. This is because of its varied and essential features essential for reaching large pool of clients. It also enables effective management of human resource. Some of its essential functionalities include, Essential functionalities/features Roles Contact Coworkers Comprises users’ contacts and profiles sharing of files Allows its members to attach and upload files without intruding into people’s inboxes. The Ticker It exhibits wide Newsfeed platform, which includes notifications and private messages. Hashtags Its capability is incomparable to that of twitter; hence, one can dig up varied Hashtags with ease. Mobile Platforms It has application for; iOS, Android BlackBerry Windows Phone Less Email Users using this service do not need many emails. Open APIs It is easy to integrate with other services that start with letter “S” Collaborating interface It has wide interface where both Admins and users can adequately interact. Users in this case include clients and nonemployees. How Jewelry Store can adequately leverage Yammer to serve customers Yammer 2.0 version will enable Jewelry Store Heads to have direct conversations with their clients as well as interacting with employees (Markowitz, 2011). Hence, make it easy for its respective departments handle clientele’s complaints and suggestions with immediate thus improve their services. Technical department will set Yammer 2.0 and other recently incorporated versions such that varied departmental sections are in constant contact with each other, hence share information internally (Nash, 2011). Internal interaction with the aid of Yammer aims at improving social networking such that there is no wastage of both resources and time, which employees use while holding meetings (Sumner, 2011). Therefore, Jewelry store will be posting internal and urgent information to its employees who in turn will try to give their sentiments (Mergers and Acquisitions Week). Hence, allow for few meetings held by policy makers who will try to discuss what they have attained from their junior staff. In addition, the entire store fraternity will try to invite nonemployee members especially clients who will be willing to access peripheral collaboration tool sites. These clients and non-employee members will be accessing this site while searching for varied products, which suit their interests before buying. Hence, manage to attract many people because they will be accessing store’s products in their respective regions instead of physically visiting the enterprise to order for goods’ delivery. Advantages of Yammer Collaboration Tool It provides wide range of dashboard activities Can be incorporated with other social media platforms like FaceBook Comprises of heightened newsfeed platform, which is essential to a business. It offers tailored services to both corporations and clients such that none of them can intrude into others’ privacy. It improves social communication and networking. Yammer’s varied functionalities provide adequate information to its numerous entities besides being able to interact with other corporations on daily basis. This tool does not need one to create many emails compared to other collaboration tools, hence reduce them by 40%. It is easy to operate. It has high flexibility regarding how one ought to receive updates, which is through either emails or newsfeed. Using Web 2.0 to expand market reach This version allows wide platform such that one is capable of incorporating other functionalities in a company’s website (Arbizu et al., 2010). Therefore, it will aid in adding blogs and even chat buttons, which are essential in both responding and receiving client’s feedbacks. This is to rectify any critical issues that may have arose due to inappropriate delivery of services, hence ensure good relationships with clients. Web 2.0 will be also essential in enhancing Jewelry store’s website presence. This is to make it more than just a repository through, Interacting with other internet users Engaging all people especially by using “share” “like” “Twitter” buttons to guide people to view store’ products. Collaborate with colleagues Increase store’s visibility even in the regions where its branches are nonexistent. Whether Jewelry Store should expand to B2B and B2G Jewelry store should expand to B2B and B2G. Rationale: This is because it will attain adequate and heightened platform to serve large pool of clients from varied global regions. Hence, increase its future chances of reaching other global regions. This is because the store will be already marketing itself through social media, which currently has no boundaries (Beth, 2013). Global issues that may affect consumer behavior Cultural issues like negative social media perception in the Middle East adversely influence consumer’s behavior. This evident in regions where extremists deem the presence of social media does not align with their state’s religious laws. Hence, embracing it will distort their morals, which is a detriment to the growing corporations that normally use online platforms to sell and advertise their products. Psychological factors also influence consumers’ decision making especially when they are purchasing products that do not emanate from their regions. This scenario is evident especially in third world states whereby most of the natives are selective when purchasing products especially online. Social class is also another factor whereby people buy certain merchandises based on what they can afford as well as defining their societal strata. Figure 1: Instant Messaging Vs. Yammer. References Arbizu, P., Aggarwal, A., Gupta, A., & Hazra, S. (2010). Web 2.0 solutions with Oracle WebCenter 11g: Learn WebCenter 11g fundamentals and develop real-world enterprise applications in an online work environment. Birmingham, U.K: Packt Publisher. Beth, N. V. (2013). Social helps raytheon build B2G relationships. Chief Marketer, Retrieved from http://search.proquest.com/docview/1317725431?accountid=458 Markowitz, E. (2011, Dec). Yammer gets serious. Inc, 32, 58-58,24. Retrieved from http://search.proquest.com/docview/817725390?accountid=458 Microsoft corp.; Microsoft to acquire yammer. (2012). Mergers & Acquisitions Week, 54. Retrieved from http://search.proquest.com/docview/1023373239?accountid=458 Nash, K. S. (2011). Yammer on. CIO, 25(1) Retrieved from http://search.proquest.com/docview/895534942?accountid=458. Sumner, S. (2011). Its yammer time. Computing, 31-32. Retrieved from http://search.proquest.com/docview/910916930?accountid=458. YammerInc. (2011, November 2011). Yammer New Features Overview. (You Tube). Retrieved http://www.youtube.com/watch?v=IDg821lzl4Y Read More