The Implementation Phase - Essay Example

for Admin: The format of the order is as per the example provided. ADDIE Training Model: The Implementation Phase “Employee Involvement in an Organization” Delta Airline Office Memorandum Date: 27, November 2012 Subject: Training on the Subject “Employee Involvement in an Organization” The undersigned is directed to state that the Delta Airline has arranged a non-credited training course on the “Employee Involvement in an Organization” for its employees (list attached as Appendix – I). Moreover, the agenda of the training course is attached as Appendix – II. The aim of this training course is to enhance the capabilities of the employees by educating them on how to put efforts in the right direction and their involvement in the business processes of the Delta Airline. The ultimate outcome of the training course would be the development and deployment of the employee involvement model in the Delta Airline organization. It is pertinent to mention here that the scheduled date of the training course is 6th December 2012, from 0900 hours to 1700 hours at Delta Airline’s Auditorium. Moreover, during the training hours, the employees would not perform their daily office routine work. Therefore, they need to manage their office work scheduled on the training day before or after the training, as per the requirement of the work. You are requested to visit the News section of the internal portal of the Delta Airline to subscribe to get course material well before the training time. The training course is compulsory to attend by all the selected employees, therefore, make it convenient to attend the training course. In case of any query, it would be my pleasure if any of you contact me either by (given below) e-mail or telephone. I hope to see you all in the training course. Encl: Appendix I & II Best Regards Your Name yourname@trainingcourse.com Tel No. 111- 123-145 Appendix – I The following employees are selected for the said training course: S # Name Designation E-mail Address 1 Andrew Managing Director Andrew@deltaairline.com 2 Christina General Manager – I Christina@deltaairline.com 3 Martin General Manager – II Martin@deltaairline.com 4 Francisco Director – Marketing Francisco@deltaairline.com 5 Ming-Yang Director – Finance Ming-Yang@deltaairline.com 6 Elizabeth Director – Operations Elizabeth@deltaairline.com 7 Sven Director – Sales Sven@deltaairline.com 8 Roland Director – Administrations Roland@deltaairline.com 9 Peter Director – Projects Peter@deltaairline.com 10 John Business Analyst – I John@deltaairline.com 11 Andre Business Analyst – II Andre@deltaairline.com 12 Carlos Manager Projects Carlos@deltaairline.com 13 Helena Manager Marketing Helena@deltaairline.com 14 Daniel Manager Sales Daniel@deltaairline.com 15 Jean Philippe Manager Finance Philippe@deltaairline.com 16 Catherine Manager Operations Catherine@deltaairline.com 17 Alexander Officer – I Alexander@deltaairline.com 18 George Officer – II George@deltaairline.com 19 Bernard Officer – III Bernard@deltaairline.com 20 Luciana Officer – IV Luciana@deltaairline.com 21 Michael Officer – V Michael@deltaairline.com 22 Jackson Officer – VI Jackson@deltaairline.com Note:- There are twenty eight (28) more employees from the diverse departments of the Delta Airline Organization that can be viewed at the internal portal of the Organization. Appendix – II Sections Time Section 1-1 “Management Concepts” 9 : 00 – 10 : 00 a.m. Section 1- 2 “Management Functions” 10 : 00 – 11 : 00 a.m. Section 1- 3 “Management Challenges” 11 : 00 a.m. – 12 : 00 p.m. Tea Break – 30 Minutes Section 2 - 1 “Decision Making” 12 : 30 – 01 : 00 p.m. Section 2 - 2 “Employee Involvement Model” 01 : 00 – 2 : 00 p.m. Lunch Break – 30 Minutes Section 2 – 3 “Objectives of Employee Involvement” 2 : 30 – 3 : 30 p.m. Section 2 - 4 “Expected Results / Outcomes” 3 : 30 – 4 : 00 p.m. Section 2 - 5 “Development of Models” 4 : 00 – 5 : 00 p.m. Preparation for Teacher S # Content Requirements 1 Education Level Ph.D in Organizational Management 2 Research Papers At least five (5) research papers related to Employee Involvement 3. Professional Experience At Least fifteen (15) years 4. Certification ISO – 9000 Train-the-Trainer Format I have chosen following train the trainer format: There are three parts of the format; in the first part the trainer would be provided the learner profile (given above at Appendix – I) and summary analysis. In the second part, the designer of the course would provide the relevant course contents (given at Appendix – II) to the trainer. Furthermore, at this time, the role of the trainer would be a student. In the third part, the designer would provide the instructional materials to the trainer by “walk-through-talk-through” method. In this way, the trainer having above mentioned qualifications would be trained to provide training to the employees of the Delta Airline. Agenda The agenda for train the trainer would be as follows: The time duration of the train-the-trainer would be two (2) hours. Initially, there would be an introduction for fifteen (15) minutes that would be followed by the goals and objectives (given in the Office Memorandum) of the training for twenty (20) minutes. The course material (prepared in the development phase) would be provided to the trainer within thirty (30) minutes that would be followed by an informal walk-through for forty five (45) minutes. And in the end, there would be a question-answer session for fifteen (15) minutes. Preparation for the Students / Employees Delivery Method / Learning Styles As the participants / employees in the training course are from the diverse backgrounds (a complete list is given at Appendix – I). Therefore, it is recommended that the lecture delivery methods should be comprised of the following: More than half of the training course would include group discussion. Lectures from the handouts and presentations. There would be face to face interaction of the employee / student with the trainer. The training would also have group activities. Employee / students would share their office problems with the trainer. Brainstorming session to develop the employee involvement model. Schedule A complete list of the participants can be seen at Appendix – I. Preparation for Training The following checklist would be assessed before the commencement of the training sessions. Delta Airline Auditorium Assessment at 0800 hours. Fifty (50) chairs along with tables for the participants. Internet connectivity either wired or wireless. Availability and proper functionality of the multimedia for presentations. Fifty (50) lecture handouts including case studies and discussion material. Availability of enough rough sheets along with pencils for each participant. Check wireless access and all communication devices are operational. A list of the participants for taking their attendance. Availability of electric circuits to switch on the laptops / computers. Arrangements for tea break either in the auditorium or tea break room. Arrangements for lunch break either in the auditorium or lunch break room. Testing Procedures The employees would be assessed on the capabilities of developing the employee involvement model by following two diverse methods i-e the self assessment and impact assessment. Furthermore, the participants would be able to perform efficiently in the office doing their routine work. Begin Training The training starts at 0900 hours as per the schedule. The facilitator takes the attendance of all the participants. The trainer introduces himself and provides background information to the participants. The trainer describes the course contents to the participants. The trainer asks the participants to write down the problems that they face in the daily office routine work. The trainer provides the solutions and answers to the questions of the participants. The trainer starts presentation of the PowerPoint slides. Three (3) hours have been passed in teaching the management concepts, management functions, and management challenges. There is a tea-break of half an hour as per the schedule and design of the training course. Facilitator Expense A fee of $3,000 would be paid to the first instructor as per the agreement and $9,000 fee would be paid to the second instructor as per the agreement (details are provided in the design phase). Participant Expense It is pertinent to mention here that the expense of the employees would be paid by the Delta Airline along with the tea and lunch expenses that are equivalent to $5,600/- (Details are given in the Design Phase). Reference Branch, R. M. (2009). Instructional Design: The ADDIE Approach. Springer, GA, USA Read More