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Learning contracts - Essay Example

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This theory defines learning as the journey whereby skill and knowledge are enhanced after being created through the conversion of experience. My skills and knowledge resulted from…
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Extract of sample "Learning contracts"

Action Plan for Curriculum + Work-Based Learning Learning outcomes for the unit What will I do (did I do) to demonstrate that I have met the outcome?
What evidence could I provide to prove that I met the outcome?
Date
Understanding and knowledge
K1 Describe your job/role and relate it to the structure, aims and purposes of the organisation you are working for and to your own objectives for the placement
My job description includes supervision, coordination, assigning work, inspecting neatness, training staff, preparing beverage, expediting food orders, collecting payments and much more.
Pizza hut is no. 1 pizza company which has 13000 outlets over 90 countries in the world.
Strength: self motivation, customer services. Skill weakness: over confidence, judgemental. Opportunity: promotion to team leader, and threats: lose the job, conflicts with staff.
The outcomes I got out of my job are good communication skills, punctuality, fulfilling responsibility and more.
Pizza hut takes pride in producing perfect pizzas and offering the best services to its clients, and every customer who visits them says, "Ill be back!"
Reflective dairy
March 2010
K2. Identify learning theories and methods useful and relevant in helping you to carry out the placement and to review your achievements
The key learning theory best applicable to me regarding this job is Experiential learning theory. This theory defines learning as the journey whereby skill and knowledge are enhanced after being created through the conversion of experience. My skills and knowledge resulted from the combination of grasping and converting my experience with pizza companies into tried, tested and successful work efficiency skills. I have been keeping records of the workflow depending on technical and fundamental factors of the economy of the community where the business premises are, so as to understand both the customers and staff and I understand the varying personalities of the different types of customers, for example, regular and non regulars, students and non students, young and old, fat and not fat and many more. Thus, I know how to creatively use my position in gearing the company to analyse and understand its customers.
During my tenure, the company has been registering bigger profits and large customer turnover. Also, during my tenure, complaints from customers have been virtually nonexistent.
Cognitive Skills
C1. Analyze the relevance and value of the work experience for your chosen field of academic study and/or your professional and personal goals and aspirations
My social skills are above average as I have learned social psychology and given the level of my work experience which cuts across varied socio economic backgrounds, I have been able to blend this with my education background in this field to equip myself to be a professional. My goal is to run my own pizza company. To demonstrate that I have met the outcome, I keep records and analyse the customer turnover and customer staff relation, which show the level of impact I have on my subordinates in steering and motivating them and equipping them with the skills to deliver good pizzas and service. I do this by personally going through contents in the suggestion box and questionnaires among others.
The company records: the sales during my tenure have been increasing with no little or no complaint pertaining to my work from both my seniors and subordinate staff.
Practical and Professional Skills
P1. Reflect on your performance during the work placement and on what you have learned, applying appropriate theories of learning and reflective techniques, and providing evidence to support your conclusions
My performance has been regarded by my superiors as impressive, since I have helped them to significantly promote their brand name, while the junior staffs see me as a sociable and likable person due to my ease in relating with them and the customers. Carrying out my duties, I have applied my knowledge of Maslow hierarchy of needs to critically analyse and understand the company. I have been voted employee of the month 5 times in a row.
My general performance in my work has been established and maintained through hard and smart woking. To demonstrate that I have met the outcomes, I welcome an opportunity for an interview.
I have certificates such as a certificate of good conduct and my academic credentials.
Transferable and Key Skills
T1. Operate effectively in the work situation, exercising behaviours, attitudes and work skills (e.g. communication, team-working, problem solving, motivation and self-management) appropriate to your job/role and work environment.
If given the opportunity, I could also demonstrate my culinary skills and an interview is most welcomed.
To prove that I have met the outcome, I have recommendation letters from various heads of departments and my resume says it all. Also, I have provided contacts of the references in my resume. Read More
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