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Technology in business - Essay Example

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The signing of the IT department to user department needed the trade offs of either having the full control and final say on issue pertaining to associated issues. The IT department had a slush fund because it was not perceived to have a direct customer benefits to the business…
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Technology in Business The signing of the IT department to user department needed the trade offs of either having the full control and final say on issue pertaining to associated issues. The IT department had a slush fund because it was not perceived to have a direct customer benefits to the business. Again, it was seen as not a priority owing to the fact that the issues advanced by the IT upgrading proponents were hypothetical and could not inflict any threat even if unattended to. The conflict between the IT and the management generally is due to neglect of IT by the managers, it is not perceived as a priority to the business (Austin, Nolan and ’Donnell, 91).
The solution to the conflict should be addressed by developing a clear policy paper that unequivocally addresses the issues related departmental upgrades. In this sense, no department will lag behind due to deliberate neglect by the top management. Barton ought to have conformed to the advice given to him of not asking for the budget control, his contrary move is an indication of driving personal agenda. A good business should share with its customer what they offer generally and not how they run the business technically. To the stake holders, the business should be obligated to share the profit margin as well as the problem they face (Austin, Nolan and ’Donnell, 99).
IT was only given 30 minutes in the last agenda because they are perceived not that important by the management. The board had the role of evaluating and ratifying the proposals forwarded to them by the IT experts (Austin, Nolan and ’Donnell, 105). The delay in the creation of the oversight committee was necessitated by the deliberate attempt to stop the envisaged proposals from the IT department. Barton should allow them to present there case and defend it to avoid being prejudicial to them. Barton is not faring on well with his dealings with on IT, it can be said that he is loosing.
Work Cited
Austin, Robert D., Richard L. Nolan and Shannon O ’Donnell. The Adventures of an IT Leader. Massachusetts: Harvard Business School Publishing Corporation, 2009. Read More
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