AM, FMC, PBC and DU DUH Paper - Essay Example

Pitney chose to be proactive in identifying the hot spots by providing a help line to his employees to call anytime when they notice colleagues showing stranger behaviors. The corporation trains its managers to identify the not so obvious signs of distress from employees and help them. Pitney incorporates the services of a company physician and refers employees to counselors for help. Duke University changed its crisis management strategies by telling the truth within the shortest possible time and regularly communicated with its stakeholders and the public on the progress till the end of case.

Its president also took personal leadership of an incident by immediately apologizing to the public and focusing into the future. In leadership communication, the leader believes in sharing all information with employees at all levels in order to run the organization smoothly and make everyone feel like they are being lead rather than drifting. It tries to eliminate communication barriers within the organization to allow for smooth flow of information. Leadership communication allows the following: On the other hand, conventional management communication believes that the leader is always right and the decision he or she makes is final.

It does not encourage contribution of ideas from employees when it comes to decision making in the organization. Employees working in such an environment usually operate under a lot of fear. Dialogue is a conversation between two or more people while discussion is an in-depth interactive communication on a particular topic with an aim of exploring solutions. The other day, I had a conversation with my mother on the issue of dating while still in school. As a student, I am in a discussion group with four of my classmates where we study different academic topics together.

In 2009 when General Motors, a US auto company