Influencing Individuals and Groups - Essay Example

Negotiation is then sought, to amicably discuss and assess the situation and to find solutions to the problems incurred. In order to combat this, effective leadership is needed. Leaders become role models for people and help them to achieve goals. Wal Mart needs to resolve issues by finding feasible solutions for conflicts. Employees who have a positive attitude are a boon to an organization, and, it is easier to retain and train those employees rather than to try and modify those with a negative attitude.

As conflict resolution needs participaton and collaboration of employees; Wal Mart helps in bringing about people development, collaboration and team work among its employees. School Press, H. 2006. Written Communications that Inform and Influence: The Results-Driven Manager Series (Paperback). Harvard Business School Press Books, 1. Retrieved from Business Source Complete