Problems Encountered in E-commerce Transactions - Essay Example

Instant purchasing is impossible with internet purchasing. A customer has to wait a lengthy period for the arrival of the product if he/she opts for internet purchasing. On the other hand, purchasing from stores will help the customers to own the product immediately after the payment is made.
Another major drawback associated with e-commerce is the difficulties in returning a defective good. In conventional purchasing, if a product is found defective, the customer can immediately return or replace it. On the other hand, e-commerce does not offer such convenience to customers. Even though human interactions are available while executing an internet purchase, personal service cannot be expected as in the case of purchasing a product from a store.
“E-commerce is most often conducted using credit card facilities for payments, and as a result, very small and very large transactions tend not to be conducted online” (E-commerce disadvantages and constraints, n. d.). Most e-commerce purchasing is done with the help of credit cards. But giving or revealing credit card numbers to a distant dealer through the internet is not safe. Hackers are hyperactive on the internet so the credit card numbers used for purchasing products through the internet can be easily exploited by them.