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Various types of documents are required for ISO 9000 certification. Apart from the details of quality management systems, details of management responsibility, resource management, production realization, Measurement, analysis and improvement etc are required to submit by a company if it applies for ISO 9000 certification. The 1994 version of ISO certification emphasized quality assurance via preventive actions, instead of just checking final product whereas the 2000 version of ISO 9000 certification brought the concept of process management front and center (Process management" was the monitoring and optimizing of a companys tasks and activities, instead of just inspecting the final product). ISO does not itself certify organizations; but it provides certification through the accreditation bodies and certification bodies formed in different countries. These bodies charge some fees for giving ISO certification. ISO certification can create a more efficient, effective operation, increase customer satisfaction and retention, reduce audits, enhance marketing, improve employee motivation, awareness, and morale, promote international trade, increases profit and reduce waste. At the same time in order to get ISO certification an organization should spent a substantial amount of money, time and also it requires massive paperwork for
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ollows: (1) quality management system; (2) management responsibility; (3) resource management; (4) product realization; and (5) measurement, analysis, and improvement. First, it involves the determination and application of the necessary processes in achieving quality management
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