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Porter and Lawler’s theoretical model on individual motivation is largely based on this theory, and identifies expectancy, instrumentality and valence as the critical elements of motivation. These elements are related to extrinsic and intrinsic motivational factors which include praise, recognition, incentives, etc and intrinsic factors are associated with an individual’s psychological values associated with work, leaders and the self (Isaac, Zerbe & Pitt, 2001).
This theory has been expressed through the MARS model by McShane and Glinow (2006, 2008) who describes individual behavior as a resultant of motivation, ability, role-perception and situational factors. Motivational activities at Verizon may be related to the critical elements of expectancy theory and heed to individuals’ material motivation in the form of external compensation and benefits; achievement motivation through internal rewards and recognition, and emotional motivation through a great work place for the employees. These in turn influence individual performance shaped by extensive training involving simulation, classroom instruction, and on-the-job training that define individuals’ role-perception, create ability and cover situational factors such as product knowledge, soft skills, time and budget, facilities etc (McShane & Glinow, 2008). Verizon’s training plays a significant role in attaining high customer satisfaction scores (Noe, 2008).
McShane and Glinow quote, “people rely on their ethical values do determine ‘the right thing to do’” (2006, p.33). For this, they attribute utilitarianism, individual rights, and distributive justice as the main requirements to foster ethics in organization (2006, 2008). At an organizational level, its culture is one of the main spheres where business ethics can have a significant impact on organizational
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al. 2010, 471). In particular perspective, consensus has been evolved that organizational behavior, side by side with feelings and actions of individuals, play a decisive role in the triumph or collapse of an organization and this is the cause that in contemporary times, organizations are paying primary attention on the power of people and their actions on their various courses.
The aim of this paper is to find out the best possible organizational behavior to match the expectations of the modern work forces. Introduction: Organizational behavior is one of the most important factors in the organizational setting. The behavioral approach of the management towards the employees is the most important aspect of the human resource department.
Organizational Behavior. This essay discusses about the introduction of the organizational behavior subject. There are different theories involved in organizational behavior that have been discussed in the essay along with the different disciplines of science that contribute towards the organizational behavior of employees.
This is one of the oldest and most famous classic quotations by Alexander Pope, an English Poet and Satirist that delve on the frailty of human beings giving in to susceptibility to commit mistakes. In the course of one’s lifetime, certain situations make it inevitable
cific, it is an observation that organizational behavior, and in other words, feelings and actions of individuals play a crucial role in the success or failure of an organization and this is the reason that these days, organizations are focusing primarily on the influence of
The present essay is an attempt to reflect on the learned readings in organizational behavior and individual studies in the context of Wal-Mart, a real life organization. It provides with an opportunity to apply the concepts
Organizational behavior entails the study of the interrelationship of individuals and groups in a systematic manner within an organizational workplace setting. This is done according to the rules and policies of the organization with an aim of achieving some set