Download file to see previous pages...
hat there is a vast number of players involved, each with his or her own role to play, blending in the ultimate picture with the host’s averment of caring for and entertaining guests. It becomes necessary, therefore, to go down a level or two and appraise the role of a retail manager, who, as we shall see later, is very much in the forefront of the situational management arena. Thereafter, an elite restaurant will be assessed with respect to its history and current status.
The aim of this Case Study is to evaluate the roles and responsibilities of retail managers in the Food and Beverages category at both ends of the cost scale and appraise a renowned restaurant in relation to its historical and current perspective in a retail environment, the public sector.
Having introduced the hospitality industry and stipulated the aim, this Paper will look at the industry in greater detail, compare the role and responsibilities of retail managers in the Food and Beverages category of a high end hotel, the Park Plaza Victoria London and the low cost
‘The hospitality industry is divided into two categories, the commercial and the non-commercial categories (online: bhtafe.edu.au). The commercial category includes establishments that operate for profit, whereas the non-commercial category comprises establishments that operate on a not for profit basis. With the advent of government privatisation policies, commercial caterers are now replacing many of the non-commercial food operators. Thus, there is less of a distinction between non-profit organisations and profit making enterprises nowadays. Examples of the commercial category include:
As stated, the hospitality industry offers a variety of services within several distinct sectors. ‘The quality of service on offer to guests depends on the price being charged. For example, in the food and beverage area, eating in a three- star rated restaurant will be far more expensive than eating in a one star-rated restaurant. This
...Download file to see next pagesRead More
Since Australia is mainly a tourist and business destination, the five stars hotel management targets the two groups through its various service provisions (Patiar, 2008). A close check to the Marriott facility ascertains that the accommodation is exquisite with inclinations to technology gadgets, for example, broadband connectivity and satellite cables among other equipment that enhance comfort and satisfaction (Ingram & Roberts, 2000).
Hospitality law applies basically to restaurants, hotels, inns, or airlines, to name a few (Cournoyer, et al., 2008, p. 4). Recreational facilities like those of health clubs, theaters, and nightclubs are domains in which the hospitality law applies. (Cournoyer, et al., 2008, p.
Hilton Hotels and Westin Hotel Macau which are often regarded as two real giants of the global hospitality industry. Correspondingly, the study reveals the various initiatives taken by these organisation with due significance towards environmental cleanliness and social development.
The contemporary hospitality industry is broad and diverse, consisting of a range of hospitality organisations that maintain up to 80 different career positions to the single-person organisation. The industry consists of 12 distinct sectors, not just hotels and restaurants
Leader of the staffs, on the lower level of the hierarchy, will be immediately after the two managers (Operations and financial managers), and lastly three counter staffs on the lowest level of the chart. Communication channels will be bi-lateral to allow for complete communications and avoid any chances of miscommunications.
This happens especially during the inception stages of a retail exercise. Like any other management task, retail management requires considerable environmental scanning, planning, implementation and control of sales activities. Such procedure management activities in retailing will ensure that enough resources are set aside in carrying out marketing activities.
This resort, through which the Thames river passes, will also act as a tourist centre attracting a large number of visitors from all over the world. Professional staff will also be hired in order to deal with the demands of the potential customers in the most effective manner.
US grew at 4% while Europe witnessed a flat growth. The leisure industry in the US ranks second to health care in terms of job creation. Leisure is the primary factor that leads to the changing culture in leading economies that has resulted in increased footfall of
10 Pages(2500 words)Assignment
GOT A TRICKY QUESTION? RECEIVE AN ANSWER FROM STUDENTS LIKE YOU!
Let us find you another Assignment on topic Hospitality Retail Management for FREE!