We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Nobody downloaded yet

Taking as your focus one area of service delivery (e.g. health, education, housing, police service, social services), discuss both the positive and negative contribution of more private sector management practices on service organisation and delive - Essay Example

Comments (0)
Summary
There is confrontation and conflict within each department and between also over decisions that are made (Lawton and rose, 1994, 4). The main marketing objective of managers in the private sector is…
Download full paper
GRAB THE BEST PAPER
Taking as your focus one area of service delivery (e.g. health, education, housing, police service, social services), discuss both the positive and negative contribution of more private sector management practices on service organisation and delive
Read TextPreview

Extract of sample
Taking as your focus one area of service delivery (e.g. health, education, housing, police service, social services), discuss both the positive and negative contribution of more private sector management practices on service organisation and delive

Download file to see previous pages... Managers have the freedom to manage and have the ability to take risks and are driven by clear goals and responsibilities to their clients. The private sector has the ability to take long view of investment, as the management structure is not volatile (Lawton and Rose, 1994, 9). Fountain (2001, 55) observes strategic management within the private sector, which can be seen through manipulation, marketing and barriers to exit.
In the private sector only those who pay directly for a good or service receives the benefits of them (Flynn, 1997, 31). In fact Fountain (2001, 53) argues that there is a relationship between the quality of service provided and the socio-economic status of customers. Furthermore the private sectors work hard to keep their customers happy, as they are aware that it is more profitable to keep existing customers than to go in search of new ones. Firms supply a service at just above the satisfactory level in order to retain customers. Also if customers are willing to pay more they will receive a better more efficient service. This means that the level of service is improved for those who are willingly to pay. Therefore the private sector focuses on those who can afford to pay. Flynn (1997, 38) illustrates that the private sector does not rationalise as the public sector does but it rationalises by price i.e. if a customer doesnt have the money they cant purchase the good or service. Marketing in the private sector is designed to attract customers and increase profits, as profits are a measure of how well a firm is competing in the market.
New Public Management (NPM) involves the incorporation of private sector management principles into the public sector. The introduction of NPM has meant that managers are much more responsible for achieving efficiency and success and carrying out public policy (Horton, 1999, 3). The New Public Management describes together basic fragments of service ...Download file to see next pagesRead More
Comments (0)
Click to create a comment or rate a document
CHECK THESE SAMPLES - THEY ALSO FIT YOUR TOPIC
User Involvement in Health Care Service Delivery
In the recent days, consumers often want to have control and some form of influence over their health and the health care services. This is important for the patients who in some way find it difficult to seek their services in different “businesses” or find it harder to give out their opinion so that it can be considered by the NHS staff.
10 Pages(2500 words)Essay
Research a service organisation (e.g: food service, retail, wholesale, library, distributor...) and a manufacturing organisation
This study has selected two companies such as McDonald’s (major player in food service industry) and Nestle (market leader in nutrition and consumer goods industry) in order to understand their inventory management policy. It is essential to understand the concept of inventory in order to create background for the study.
9 Pages(2250 words)Essay
Customer Service Delivery
As the report stresses the customer service of a public sector organization is probably the most important department in the whole organization itself because it is the interface through which government interacts with the public. It delivers the voice of the customer on which the respective departments need to take quick action.
13 Pages(3500 words)Essay
The Metropolitan Police Service
It is the largest police service in the UK and is headed by the Commissioner of Police of the Metropolis, commonly referred to as Commissioner. The service has other 140 police stations in addition to the headquarters, ranging from small stations that are only open to the public during official working hours to very large and sophisticated ones that operate twenty-four hours a day.
8 Pages(2000 words)Essay
Police Service
The first police force in the modern sense was created in 1667 in Paris by King Louis XIV who defined their main function of ensuring the peace and tranquillity of the public and of private citizens, ridding the city of any source of disturbances and thereby procuring abundance.
8 Pages(2000 words)Essay
(Social) Health service needs of young people (aged 1830) attending social care services (at ACCESS) in the Cottonera area ( in Malta)
ACCESS includes the areas of Cottonera, Kalkara, Vittoriosa, Senglea and Cospicua. The fundamental question of the proposal is the mode of operation and its success/failure of the issue. The issue is the Social Health service needs of young people (aged 18-30) attending social care services (at ACCESS) in the Cottonera area in Malta.
8 Pages(2000 words)Essay
Management for the service sector
Ever since the beginning, Starbuck’s founder as well as CEO Howard Schultz sought to make a different sort of company. He wanted Starbucks to put the needs of its employees, customers, and community first. Starbuck’s management continues to establish and cultivate
6 Pages(1500 words)Essay
Public sector services should be managed just like the private sector. Discuss this statement using examples from contemporary management practices
times can not be made clear as the private sectors use state owned assets and provide public services and the state also lease assets owned and managed by private companies. But often a major characteristic difference can be seen between private sector services and public sector
10 Pages(2500 words)Essay
Organisation and Service Management in Financial Services
An investment analyst major role is to undertake a research in order to come up with reliable and resourceful ideas to the fund’s managers (Collier, 2009). As an investment analyst, I was
6 Pages(1500 words)Essay
Discuss how asmall UK education-sector organisation might use ABC (activity based costing) to (a) produce product costs for services, and to (b) evaluate the internal efficiency, quality and profitability per product or service line. Both benefits and d
ABC is based on the concept that every output needs certain activities, and each activity needs certain sources (Kaplan & Steven, 2013; Garrett, 2014; Bhimani & Bromwic, 2009). It follows a two-step process through which cost of resources is assigned to activities in the first
10 Pages(2500 words)Essay
Let us find you another Essay on topic Taking as your focus one area of service delivery (e.g. health, education, housing, police service, social services), discuss both the positive and negative contribution of more private sector management practices on service organisation and delive for FREE!
Contact us:
+16312120006
Contact Us Now
FREE Mobile Apps:
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us