Nobody downloaded yet

Quality is now a familiar word. However it has a variety of interpretations and uses, and there are many definitions. Evaluate the key developments in Total Quality Management within the context of changing business requirements - Essay Example

Comments (0) Cite this document
Summary
However it has a variety of interpretations and uses, and there are many definitions. Evaluate the key developments in Total Quality Management within the context of changing business requirements
The highly competitive state of business in…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER97.2% of users find it useful
Quality is now a familiar word. However it has a variety of interpretations and uses, and there are many definitions. Evaluate the key developments in Total Quality Management within the context of changing business requirements
Read TextPreview

Extract of sample "Quality is now a familiar word. However it has a variety of interpretations and uses, and there are many definitions. Evaluate the key developments in Total Quality Management within the context of changing business requirements"

Download file to see previous pages 10). Total Quality Management (TQM) represents a strategy whereby management seeks to instill quality awareness within all of its organisation areas (Beckford, 2003, P. 11). The baseline word in TQM is represented by quality, which Wild (2002, P. 21) defines as:
The foregoing has been brought forth to provide a visual as well as mental framework of reference with regard to the central issue of this study, quality. This examination seeks to take the foregoing and apply this concept of quality to the precepts of Total Quality Management in achieving the end of delivering on the promise to customers and or clients. This exploration shall look into the elements comprising TQM from the preceding perspective as a guide to gauge its applicability in light of the foregoing, looking at how TQM operates in the context of organisations.
“… a total organisational approach for meeting customer needs and expectations that involves all managers and employees in using quantitative methods to improve continuously the organization’s processes, products and services.”
The above is an encompassing statement that when combined with the definition and understanding of quality sets forth a demanding arena. TQM is more than a technical system, as shall be revealed in this study, it is an engrained series and set of methodologies that become a part of the overall organisation, intertwining with its processes, culture and customers (Oakland, 1993, Pp. 14-16). The highly competitive nature of business means that it is a constantly evolving environment of innovations, improvements, shifting customer loyalties and other variables. As such, and processes associated with quality needs to be fluid and dynamic, being able to be in advance of as well as respond to the variables of a consistently changing dynamic.
This study shall look at TQM from the standpoints of understanding ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Quality is now a familiar word. However it has a variety of Essay”, n.d.)
Quality is now a familiar word. However it has a variety of Essay. Retrieved from https://studentshare.org/miscellaneous/1559418-quality-is-now-a-familiar-word-however-it-has-a-variety-of-interpretations-and-uses-and-there-are-many-definitions-evaluate-the-key-developments-in-total-quality-management-within-the-context-of-changing-business-requirements
(Quality Is Now a Familiar Word. However It Has a Variety of Essay)
Quality Is Now a Familiar Word. However It Has a Variety of Essay. https://studentshare.org/miscellaneous/1559418-quality-is-now-a-familiar-word-however-it-has-a-variety-of-interpretations-and-uses-and-there-are-many-definitions-evaluate-the-key-developments-in-total-quality-management-within-the-context-of-changing-business-requirements.
“Quality Is Now a Familiar Word. However It Has a Variety of Essay”, n.d. https://studentshare.org/miscellaneous/1559418-quality-is-now-a-familiar-word-however-it-has-a-variety-of-interpretations-and-uses-and-there-are-many-definitions-evaluate-the-key-developments-in-total-quality-management-within-the-context-of-changing-business-requirements.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Quality is now a familiar word. However it has a variety of interpretations and uses, and there are many definitions. Evaluate the key developments in Total Quality Management within the context of changing business requirements

Total Quality Management

.... This study deals with the TQM practices followed at Toyota and how they manage to improve the quality of their products along with all the associated business activities. Various ways of improvements that can lead to its success and development of the company in a more holistic way has also been discussed in this study. Total Quality Management (TQM) at Toyota Japanese organisations were the first to adopt quality management principles during the early 1950s (Ho, 2011, p. 12). The fundamental concepts behind TQM which include methods like Just-in-Time (JIT) and "jidoka"...
14 Pages(3500 words)Essay

TOTAL QUALITY MANAGEMENT

... 5.1. Process/ Prevention 18 5.2. Training and Education 18 5.3. Empowerment/ Organisation 19 Figure 3: TQM Process of General Motors 19 Section 6 – Conclusion 20 20 References 21 Section 1 – Introduction With the increasing influence of globalisation, the business environment is becoming more complex and wider affecting almost every organisation irrespective of its organisational structure and operations. Consequently, the competition is also at a rise due to which the competitive firms are focussed on developing competitive strategies, such as differentiation strategies, diversification strategies among others. It is in this context that the organisations are also considering the aspect of Total Quality Management (TQM... ...
9 Pages(2250 words)Essay

Total Quality Management (TQM)

.... More importantly, interventions that seek to resolve some of the major hurdles to quality improvements must be appropriately addressed. Investments that are made into the maximization of total quality management must not be seen as liabilities but as important assets that would eventually bring about increased revenues. References Ezzamel, M. (2004). Organizational change and accounting: Understanding the budgeting system in its organizational context. Organization Studies (Walter de Gruyter GmbH & Co. KG.) 15 (2): 213-240. Feldman, M. S., & March, J. G. (2011). Information in organizations as signal and symbol. Administrative Science...
3 Pages(750 words)Research Paper

Total Quality Management

...hours of man work. The results of the program were positive; customer satisfaction increased by 40 percent and customer complaints decreased by 60 percent. The management increased the expenditure for training and development purposes by 3.0 percent. The management of Xerox claims to have learnt immensely while implementing the TQM approaches. TQM has helped in knowledge sharing among is departmental units which has led to the expansion of the company on a larger scale (OoCities, n.d.). Ten Elements of Total Quality Management Program at Xerox TQM is viewed as an important approach of managerial...
7 Pages(1750 words)Case Study

Global Warming Book Report/Review

...in Chapter 1, would, at least in some regions, have catastrophic impacts on both human and non-human life. Society appears to have reached a critical point. Fossil fuels, the energy of modernisation, which constitute about 70 per cent of global energy output, now threaten the survival of life on Earth as we know it. The key to survival lies in conserving energy and switching to carbon free or, at least, low carbon sources. This chapter focuses first on whether the necessary changes can be achieved within a continuing context of industrial development and economic growth (broadly a 'business as usual' approach). It soon...
125 Pages(31250 words)Book Report/Review

TOTAL QUALITY & PERFORMANCE MANAGEMENT

...MSc Total Quality and Performance Management 2006/07 UB: 05016251 Management in Context (MAN4254M) 2006/2007 Word count: (2034) Without references and cover page Table of Contents 1. Introduction Performance measurement 3 Culture 3 Change management 3 Objective of study 4 2. Back ground of Marriott Hotels 4 3. Relationship between performance measurements, culture and change management 4 4. Factors that require performance measure 4 5. Power Culture 5 6....
8 Pages(2000 words)Essay

TQM (total quality management)

...that aims to achieve the ultimate customer experience, whether meeting the expectation of the customers or going beyond what they anticipated (Dale, 1999). Dale (1999) expresses that in order achieve the goal of TQM, strong cooperation and involvement from the entirety of the company is needed. Thus, TQM requires active participation and synergy of all employees and focusing that synergy towards meeting the customers expectations and improving overall business processes. To attain improvement in the company, various researchers said that the key to improvement is constant upgrading and development (Goetsch & Davis, 1994). Management should not stop...
9 Pages(2250 words)Essay

Key Developments in Total Quality Management

...Evaluate the key developments in Total Quality Management within the context of changing business requirements 1.0 Introduction Many definitions have been advanced in relation to quality over the years. They include ‘Fitness for purpose’ (Juran and De Feo 2010, p. 5); and ‘Conformance to requirements’ (Crosby 1979, p. 15). The ISO 9000: 2000 vocabulary defines quality in operational terms when it begins with the word ‘degree’ which implies that there is...
11 Pages(2750 words)Essay

TOTAL QUALITY MANAGEMENT (TQM)

...that is employed in order to ensure a required level of fineness and quality in a product or service delivered by a company. Quality assurance, on the other hand, is a process in which products are checked in order to know whether those products will be able to meet customers’ expectations or not. Along with quality assurance and quality control, companies also adhere to the key principles of total quality management, such as, quality oriented management, customer focus approach, and continuous improvement in order to guarantee the...
17 Pages(4250 words)Essay

Total Quality Management

... Total Quality Management Q1. Total Quality Management (TQM) basically concerns long-term management approachesaimed at achieving high customer satisfaction. TQM demands that every member of the firm participate actively in improving processes, products as well as service quality. The ides that Rob and Daine have developed clearly emphasizes on customer satisfaction, which is to be driven by quality products and services of their restaurant. The partners’ ideas are focused on creating a customer-oriented culture. By implementing training program for new managers and employees on what is expected of them, the restaurant shall be instilling useful information that would help it achieve its objective of offering high quality products... and...
1 Pages(250 words)Case Study
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Quality is now a familiar word. However it has a variety of interpretations and uses, and there are many definitions. Evaluate the key developments in Total Quality Management within the context of changing business requirements for FREE!

Contact Us