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XTRA(2) - Essay Example

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Planning is basically the first step in any systems development and during this process, the goal is to forge an important alliance between the strategic direction of the organisation and the IT systems plan (Haag et al 2000). Thus, a project plan for the development of the…
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Download file to see previous pages lysis of the logical requirements, design as well as implementation and these would be discussed under different categories of tasks related to the Xtra case study.
A close analysis of the case study of Xtra shows that it is a small company specializing in Hollywood memorabilia and its founding principles were based on the notion of business being conducted via the post from the central offices based in the city center. However, due to global economic recession, the company has seen a significant decline in sales and the need to generate more sales has seen the company underscoring on the need to develop an eBusiness system that would help in collecting of marketing data as well as to provide a more personal customer service.
E-Business is basically a general term that encompasses e-commerce but also includes the use of the internet for other business tasks such as teamwork, communication and new business services Post & Anderson 2003). E-business is increasingly regarded as a valuable tool for more traditional firms and has a large role to play in the future of many organisations through offering convenient online services to the customers.
The basic eBusiness systems requirement for Xtra is the use of a system that is able to collect data automatically especially at the point of sale. This would increase efficiency in gathering data about the clients and is more efficient compared to the traditional method of using hard files to store data about their products. This involves the identification of problems with the current system and making choices. This stage would also involve the aspect of persuading the others to accept the decision and subsequently implement the ultimate solution that would have been agreed upon. Apparently, this method can handle large volumes of data and process information about any transaction swiftly.
Traditionally, Xtra has been conducting its business using postal services to do all the transactions. However, because of the ...Download file to see next pagesRead More
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