CURRENT ISSUES IN FIRST LINE MANAGEMENT - Essay Example

Robinson and Sons Limited” is concentrated then it will be realized that there are certain flaws because of which the organization’s performance is getting worst. On the first sight some of these flaws seem to be: But if we concentrate deeply on the scenario, we will find that these flaws often occur other organization’s life e.g. a clerk becomes ill, but these organization does not suffer from bad performance because of their better first line management. So in the case of “A.J. Robinson and Sons Limited” the principle cause behind the bad performance is, flaws in the performance of first line manager (John Jones), i.e. He does not allow his workers to give their opinion and asks them to “mind their own business” then how better employer or departmental communication could be developed.

So because of this reason whole flow of work is disturbed and organization is suffering from bad performance. In the next sections we will put some light on current issues in first line management and some suggestion or recommendation to make the activities of first line management more effective. Creating a pool of well trained and capable first line managers is a key challenge for todays organizations. First line management can be one of the most challenging tasks within an organization. These are the managers or supervisors who are responsible for those who do not manage others, for ensuring goals are met, quality is improved, new working techniques are implemented and whether or not customers are satisfied.

  Often first line managers have been promoted because of their technical expertise and can then find themselves holding a new title without the attributes and training to have this new and highly significant role. In spite of the challenges confronted by the first line management, it is a task that often gives great business satisfaction and can be greatly agreeable. The diversity of the tasks carrying out in the first line management