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Case Study - Essay Example

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In case of a scenario, where employees are 100% percent virtual and spend no time in office, the communication has to be largely cyber (email) and mobile phone based. All the procedural, structural, and policy changes can be conveyed on the email. The employees should be asked…
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Download file to see previous pages For the general information from the Head Office a mail feedback form should be available on the system of the employee. Since the employees are not functioning from offices Instant Messages through virtual messengers can’t be used because simultaneous online presence of employees is impossible. The Daily Correspondence can be effectively handled through emails and single text message can be used to convey information to all the employees instantaneously. In case of inter personal communication with a personalised message on the mobile phone, to check email can help. Alternately, all employees can be asked to activate mobile phone message flash for every email received with help Internet service provider and mobile phone operating company. Another effective way to coordinate communication will be by asking all employees to check their emails at least thrice a day. This will ensure deliverance of routine correspondence and messages. Another alternate way is to flash a message on the telephone asking the employees to check their emails for time sensitive information. Telephonic conversation should be used to convey bad news messages. The employee delivering the message can add a sobering influence in such a case. In case of some bad news or emergency messages, that relates to all the employees, email should be used and a simultaneous message to check emails can be delivered on the cell phones.
ii) When most of the staff are telecommuters and operate largely from virtual offices, the cheapest, the fastest method, the most reliable and foolproof method of communication is through online Instant Messaging. The messenger of any commercial operator like AOL, Yahoo, or Google can be used. Alternately, a small and a specific web application can be developed that is installed on the telecommuter’s computer system. The moment, the computer is switched on, the telecommuter goes online. A buddy list on everybody’s messenger can be ...Download file to see next pagesRead More
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