IS/ICT in the Strategy Process - Essay Example

It is recommended that SF&D should invest in a real-time integrated database on Sales and Marketing (Orders taken through the SF&D Official Website) including the Flow of Operations in the entire Production department. Accounting & Finance Department should have a separate system wherein only the president of the company can have a direct access. Limiting the access from one department to another is necessary to avoid departmental rivalry. Stately Furniture and Décor (SF&D) was established in 1988.

The small company manufactures and sells custom-made handcrafted household furniture. The president and owner of the company, Rajesh Moham, managed to increase the size of the company from 15 up to 49 employees. Maintaining a high quality, traditional and modern style handcrafted designs at a very competitive price enables the company to establish its brand name to domestic market. SF&D sells its product throughout 50 retail accounts. Despite the market network of the company, SF&D is still facing a very competitive market because of the 47 other furniture manufacturing companies.

The tight competition in the furniture industry encourages Moham to establish an integrated information system to keep the business process of SF&D efficient with regards to the customer’s orders. The system will be designed to create a systematic operational flow. SF&D follows a business organization structure that has three major departments; Production, Accounting and Finance, and Information System. A real-time integrated database on Sales and Marketing, the Flow of Operations, and Accounting & Finance Department is beneficial in the overall performance of the company in terms of maintaining its mission statement despite the growing competition and size of the company.

The system will bring down the operational costs by minimizing the hours of manpower wasted on paper works and