Organisational Design and Culture - Essay Example

This body of knowledge encourages him to stipulate enhanced and superior treatment. As McMurphy and Vujicic state "The patient-provider relationship is in flux. Consumers desire greater autonomy and participation in their healthcare decisions." ( 2000). But the global health industry has not been able to adapt to these changes completely. In an attempt to refurbish the redundant and obsolete hospital managerial procedures, the healthcare organizations formulated the "patient focussed care" approach.

The whole healthcare community embraced this approach, which was aimed at providing superior services to patients and spruces the costs. Under this approach, certain new protocols were established and the various hospital procedures were simplified. Apart from resulting in a decline in the duration of stay of patients, this methodology has also resulted in higher patient satisfaction. Different medical institutes have adopted different routes to follow this approach. The Beth Israel Medical Centre, New York was the first institution to adopt this approach on the East Coast.

This 934-bed urban institute decided to focus on Therapeutic Recreation and set up a "Planetree Unit". Every room in this luxurious unit was equipped with its own refrigerator, a television set, and an audio speaker near the patient's pillow- all in an attempt to fasten the process of healing. The hospital is still in the process of self-examination and thus the outcome of this methodology isn't clear as yet. The Medical Center, Pennsylvania decided to employ a more technical scheme. This 470- bed community, which employs 1900 professionals created eight in-patient focussed care centers.

A sincere attempt was made to make these centers fairly autonomous and independent. They had several pharmacies, labs, and X-ray areas all to themselves. They also possessed independent housekeeping and patient admission services.