Running head: management Organizational Design, Culture, and Adaptation The case at hand presents a description of an initiative undertaken by a healthcare unit to manage diabetic patients through a well-planned process. The reasons that resulted in the Drive Day initiative as described by Vachon et al., (2007) include the most obvious increasing rate of type-2 diabetes and its associated illnesses in certain communities; increasing incidences of diabetes in the economically disadvantaged classes with minimal or no access to required insurance; and associated challenges for healthcare professionals in handling these numbers and the severity of complications presented…
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This program, Diabetic Rewards Issued via Everyone (DRIVE) Day, has specific goals aimed at helping patients control their disease through various activities planned on this particular day on a monthly basis. Moreover, Drive Day especially helps in providing care to diabetic patients that do not have insurance coverage, or have low insurance coverage, those from low income groups and all other patients. The idea and design of this initiative resulted from a thorough study of historical data. The Drive Day is conducted on the first Thursday of every month post noon for about 4 hours. On this day, patients that walk in are made to undergo a series of procedures and examinations, post which their condition is assessed for further treatment. This program is conducted by a team of doctors, nurses and attendants from the AHC that take turns every month to conduct the Drive Day based on a pre-planned procedure in a systematic fashion. A total of seven stations with few sub stations cater to the Drive Day activities with each station managed by a team of physician, nurse and attendant. Patients are registered and sent for further study by physicians for their vitals, blood glucose levels and other related tests. These observations made by the physician at every station are accurately recorded on a progress note, which is retained by the patient and used by the physicians to prescribe treatment and to observe improvements. Besides these, the Drive Days are made more attractive and encouraging to the attendees through voluntary activities such as cookery classes, exercise, yoga and group activities to resolve queries from patients and their family members. The Drive Day program certainly has the potential to improve awareness related to diabetes management and its associated problems besides providing accessible and affordable care to existing diabetic patients that are otherwise deprived of the required attention. Secondly, this program will also help doctors devote more time to greater number of patients and save waiting time for patients as well as minimize wastage of time waiting that would otherwise occur due to missed appointments or lesser number of patients walking into the clinics for regular visits; in short, this program would improve doctors’ efficiency. The most interesting aspect of the Drive Day initiative is that this program provides an excellent platform to improve awareness related to healthy nutrition, lifestyle, and other health precautions that are required in present-day life, which will also help in managing and preventing early diabetes. The Drive Day initiative would improve doctors’ efficiency and effectiveness. Efficiency would improve because the way the event is managed invites more number of patients as well as incites them for repeating their visits. Effectiveness would be high because patients tend to take ownership to attend the Drive Days; secondly, voluntary activities such as cookery and exercise would improve their participation. As per
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