Organizational Behavior Terminology and Concepts - Essay Example

Training programs and friendly atmosphere help employees to work tat heir full potential and deliver quality service. On the other hand, employees influence morale and climate within organization brining unique values and traditions, knowledge and skills. Organizational culture means unique beliefs, values and traditions accepted and followed by a particular organization. Martin (2002) singles out several characteristics of the organizational culture: "(1) integration; (2) differentiation, (3) fragmentation" (p. 45). Organizational culture helps to account for variations among organizations and managers both nationally and internationally.

It helps to explain why different groups and people perceive things in their own way and perform things differently from other groups. The concept of culture views organizations as mini societies with distinctive characteristics of their own (Robbins, 2002). In my organization, positive culture helps employees to reduce complexity and uncertainly. It provides a consistency in outlook and values, and makes possible the processes of decision making, co-ordination and control. Organizational culture is important because it develops over time and in response to environmental factors.

In many cases, friendly relations and positive atmosphere in the workplace help to increase productivity and commitment of employees. Diversity In organizations, all employees come from different cultural and social environment; they have different social statuses and class location, different religious beliefs and belong to different cultures. Differences are bound to exist, due simply to the physical characteristics of the employees, such as sex, nation race. Diversity means "differences' between employees based on age, sex, professional background, social class, religion, traditions, nationality, race, etc.

There are always certain groups in any society that are discriminated against unfavorably due to the prejudices and preconceptions of the people with whom they have to deal (Robbins, 2002). Geographical and age differences are the main diversity factors in my organization. Age is one of the main factors which have a profound impact on individual behavior. During life time, employees' attitudes to work will change and the traditional demarcation lines between young and aged employees become evident.

Geographical differences can be explained as a result of different social cultures and background typical for rural and urban dwellers. Some rural areas are disconnected from the world culture which resulted in limited information available for rural employees. These differences influence personal relations employees and their attitude towards organization. It is important, therefore, to understand the role of diversity action and the pervasive influences which it exercises over the behavior of people.

Communication Communication is one of the most dominant activities occurring in any work setting. Top executives, and those aspiring to become top executives, provide an equally important barometer of the need for better organizational communication. Researchers state that: "how an