StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...

Solving Ethical Problem - Case Study Example

Comments (0) Cite this document
Summary
Loan department has been placing financial burdens to its customers on matters which the bank can carry out. This has raised ethical issue and has raised concern and misunderstanding between staff of the loan department…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER94.9% of users find it useful
Solving Ethical Problem
Read TextPreview

Extract of sample "Solving Ethical Problem"

Download file to see previous pages Ben Garishon,a senior loan officer with first national Federal bank ,the second largest institute in Wyoming does not really understand what ethics are when dealing with bank loans customers. This is proved by the fact that he puts the burden of the cost of trip to assess the collateral of loan application on Dough Whitton, a loan applicant. Ben further states that loan customers were obliged to donate prizes for annual fundraisers picnic. Shelby Grant, a loan officer feels that asking the customer to pay the cost of trip to assess the collateral and asking loan customers to contribute prizes to annual fundraisers as being unethical. As a result, Ben and Shelby are at loggerhead and this clearly brings out the fact that ethical standards when dealing with customers need to be assessed and a solution found to avoid confusion and misunderstanding.
The point of contention to loan department within the bank is whether it is ethical to transfer the cost and obligations of the bank to the customers which brings out the problem as lack of understanding of business ethics by members of staff..
Input
Loan department has been placing financial burdens to its customers on matters which the bank can carry out. This has raised ethical issue and has raised concern and misunderstanding between staff of the loan department. Some members of the loan department such as Ben Garishon is resistant to change about the new ethical issues facing businesses. He fears that change in covering the cost of trips to assess customer's collateral will be costly to the bank and that the bank will not enough money for charity if it do not compel the loan customers to contribute prize to annual fundraiser picnic. Andrew law states," You don't get creative by staying in the same place" and that is why failure by the organization to change has been left behind in ethics related matter and this is the bone of contention between Ben and Shelby. In the cause/ effect aspect of a problem, the cause of the problem is failure to apply ethics when performing business operations and this has several effects to the business, employees and the customers. According to the case, the problems are as a result of failure to accept changes in business ethics. The assumption by Ben is that the business does not have to maintain ethical standards as doing so is likely to be costly to the business and since he is the senior loan officer, his decision are the best and does not consider the opinion of other members. Due to this fact, disagreement will arise between the members of the staff which is likely to cause disappointments to the customers as in the case where Shelby Grant refused to call customers to contribute prizes in fundraising picnic and his refusal to go and evaluate loan collateral. These problems can be solved through dialogue and constant education on changes in business ethical trends within organizations.
Solution
The best solution to tackle the ethical problem within the organization is through educating the staff about the importance of maintaining ethical standards within the business and allowing dialogue among different officials within the organization to iron out contentious issues and reach an amicable consensus on why and how to apply different ethics in business. Through education and dialogue, different view points will be considered and a solution obtained to ensure that all members comply with modern business ethical standards. This will also enhance consultation before any decision is made.
Swot analysis of educating staff on ethics
Strength: Through ethics education, members of staff will be taught new information about ever changing ethical trends in business cycle and so they will be able to cope with any change without much problems.
Weakness: Since ethical issues within the organization are varied and ever-changing, education tend to be time consuming and most aspects of ethics are not likely to be covered.
Opportunities: Education will arm the staff with business ethics that will ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Solving Ethical Problem Case Study Example | Topics and Well Written Essays - 1000 words”, n.d.)
Solving Ethical Problem Case Study Example | Topics and Well Written Essays - 1000 words. Retrieved from https://studentshare.org/miscellaneous/1507840-solving-ethical-problem
(Solving Ethical Problem Case Study Example | Topics and Well Written Essays - 1000 Words)
Solving Ethical Problem Case Study Example | Topics and Well Written Essays - 1000 Words. https://studentshare.org/miscellaneous/1507840-solving-ethical-problem.
“Solving Ethical Problem Case Study Example | Topics and Well Written Essays - 1000 Words”, n.d. https://studentshare.org/miscellaneous/1507840-solving-ethical-problem.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Solving Ethical Problem

Problem Solving

...?A problem that I currently have that needs a solution is that the house needs some maintenance. I need about $3000 to fix the problems. Currently I do not have all the money. In order to find solutions I will implement a problem solving process. The problem solving process I choose to implement is the simplex process. The eight steps of the simplex process are: problem finding, fact finding, problem definition, finding ideas, selection, planning, sell idea, action (Mindtools, 2011). My first step was to identify the problem. The problem was that the house needed some fixing. Two rooms needed painting; I had problems with the kitchen plumbing and had electrical issues with the lighting in two rooms. A contractor came by and gave me...
1 Pages(250 words)Essay

Problem Solving

...? Problem Solving Introduction Although there has been a remarkable change in the way organizations are run, various challenges especially in communication have been persistently present. Problems therefore need to be analyzed closely and diagnosed for a proper solution to be found. Information technology has helped businesses and organizations in decision-making processes. The management has really achieved accuracy and speed in their decision-making processes by employing workable solutions. Recently, our organization experienced a major strike due to communication breakdown. Employees demanded for pay rise and the newly appointed managing director (MD), promised to solve the issue by the end of the year after consulting the board...
3 Pages(750 words)Essay

Problem Solving

...Strategy of Means – End Analysis Solves Workplace Problem Introduction I have been fairly successful in executing the allocated tasks, in my workplace, and it appeared as if it is going to be just a smooth sailing for me in the organization. Then all of a sudden, on one day, something happened that slightly changed this scenario. My immediate boss started to adopt a slightly indifferent approach towards me, and the same was in stark contrast with his hitherto amicable approach. The thing that disturbed me even more was that, there was no change in his friendly attitude towards other employees. At that point, it was clear beyond any doubt that there is some major deviation from accepted standards, attributable to me. As if to compound...
2 Pages(500 words)Assignment

Problem solving

March Conceptual Blocks Conceptual blocks are broad presumptions that people make because of experience, commitment to a particular way of thinking, contentment with a certain situation, or assumption of their own ideals. Conceptual blocks hinder an individual from seeing a situation from certain viewpoints. The restrained perspectives dwarf the person’s creativity and analytical thinking. Heavy influences of conceptual blocking lead to inability to consider unique aspects necessary for resolution of a situation, and may result in a failure in a leadership role. This essay discusses conceptual blocks and how they inhibit creative analysis and critical thinking.
Compression
In compression blocks, people create their own real...
2 Pages(500 words)Essay

Problem Solving

...Viral Marketing Introduction Viral Marketing Introduction Introduction There are different techniques that can be used to engage in internet marketing. The most common include viral marketing and direct sales. In viral marketing, every new internet user will be exposed to advertising. There are usually two techniques of viral marketing. One type is the original classic method in which the product is the actual marketing process which inevitably prompts a self-amplifying cycle. An example of original classic viral marketing can be seen in elements such as You Tube and Hotmail. In essence, whenever internet users click on these sights, they are compelled to see them and thus are influenced by them. These sites are improved... Marketing...
1 Pages(250 words)Assignment

Problem solving

... Problem Solving Part 6: Spotlight on AOL-Common law In other cases witnessed in the past, the California courts have made a declaration that the AOL clause contravenes a very strong public policy. Therefore, making a ruling based on the stare decisis implies that the case the court will dismiss the suit. The stare decisis doctrine provides that the new case determinations should have reference to precedent decisions (Miller and Gaylord 6). Under the stare decisis doctrine, whenever a court decides to adhere to its principles, then it follows that the court has to make a ruling based on those principles that the doctrine subscribes to. Therefore, the relevant binding authorities will lead to the dismissal of the case under the doctrine...
1 Pages(250 words)Assignment

Problem Solving

...Problem Solving Problem Solving A Problems is defined as a conflict that needs to be solved or found a solution . This is done in a sequence of procedures that involve breaking down the main problem into more digestible subproblems that are easy to understand and which will help the person arrive at the most appropriate conclusions on the possible solution(s) to that problem. Problems are made up of many small problems and arise in every aspect of life thus the need to find the ultimate solution to solve them is essential. Therefore, to come up with solution, many ways have been, applied and each depends on the ability of the person to make judgments. Using the problem solving technique, which implies that in order to come up with a well...
5 Pages(1250 words)Research Paper

Problem solving

...Problem Solving: Software Piracy Affiliation: Q5: Software Piracy Piracy is a challenge and problem to software developers and organizations as well. Software piracy is such a problem that companies are unwilling to buy software from independent developers as these are considered fraudsters who sell part of a software code and retain some accessibility rights. While development and consumption of software continues to increase as technology becomes more of a business essential, organizations are finding it difficult to cope with the threat and challenge of piracy. In order for organizations to mitigate the problem, new software protection policies should be put in place to ensure that software was only usable by the license holder only...
1 Pages(250 words)Essay

How Effective Are the Current Environment and Ethical/Social Policies of Tesco

 Tesco has been accused of indulging in unfair and monopolistic activities, unethical price of price undercutting thus creating a squeeze on the competition and the local farming community. The volumes of goods traded and retailed leave a large carbon footprint. However, Tesco has stood it is for quite some time now by creating and implementing policies for ethical and responsible for not only fending media accusations but also by stating, and implementing ethical and social policies.

According to Walley (2005), sustainable practices are best developed with an interplay of forces outside organizations like laws, regulations, and competition and organizational policies like governance, and social and ethical practic...
10 Pages(2500 words)Assignment

Ethical News Coverage of Victims of Tragedy

Cooper tells the story from a personal viewpoint, as her niece Cheryl was killed in the explosion of TWA Flight 800. It was this tragedy that inspired her to take a look at how journalists handle stories, explore the concept of ethics, and to do what she could to change the way journalists behaved unethically when covering tragic stories (Johannesen, 2002).

Cooper bases the story around “four moments during which I, or someone close to me, articulated an ethical impulse about the situation; four moments that entail four distinct ethical concerns for media professionals who cover tragedies” (Johannesen, 2002, pg. 320). These moments occur when Cooper tells her partner that she realizes the media will be arriv...
6 Pages(1500 words)Case Study

The Ethical Role of Corporations

The main aim of an organization can be anything ranging from profit to gaining market share, but the way it achieves this goal matters a lot. There are certain responsibilities and obligations that the organization has towards various groups and situations. It may be impossible to discuss every ethical obligation to a corporation because there are so many. These range from the production of bad goods like tobacco to treating the employees fairly.

Mark Pastin in his book, ‘The Hard Problems of Management: Gaining the Ethics Edge’, has attempted to summarize this by providing four principles that are necessary in order for an organization to be ethical. The organization must interact with all stakeholders with...
8 Pages(2000 words)Research Paper

School Bullying: an Educational Problem

School bullying is a serious educational problem that is receiving increased attention. While anti-bullying programs are mandatory in Australian and American schools, they are not in Singapore (Forss, 2006). In Singapore, 95% of students in primary and secondary schools have experienced bullying (Forss, 2006).

A bully is someone who repeatedly attacks another individual who does not resist (Berger, 2006) and constantly harasses somebody else either physically or psychologically (Bosworth, Espelage, Simon, 1999). Bullying is manifested in many different ways such as physical, verbal and relational bullying (Berger, 2006). As a result of bullying, victims may experience anger, sadness, and depression which can lead to lo...
11 Pages(2750 words)Literature review

Arguments for Ethical Egoism

The idea behind most philosophers' advocacy of ethical egoism lies in sacrificing one's short-term self-interest in order to maximize one's long-term self-interest, which is a form of rational self-interest. It was contended that in ethical egoism, there is harmony in all humans, and this harmony prevents a moral agent to rationally harm another person.3 As Nietzsche has pointed out, the ancient Greeks did not associate morality with altruism in the way that post-Christian Western civilization has done,4 implying that being altruistic is not the same as being moral. This would likewise lead to saying that being egoistical is not being immoral. Ethical egoism is said to be a good philosophy since it furthers the ends of others, whi...
6 Pages(1500 words)Case Study

A Comparative Study of the Origins of Ethical Thoughts

Do you know what they dug out? -- Wires! It proves that two thousand five hundred years ago, in the age of Pericles, the Greeks had telephones”. The Jew laughingly retorted: “Recently they were digging in Jerusalem. They dug out nothing. This proves that three thousand years ago when Solomon was the king of Judea, the Jews had the principle of wireless!”

ETHICS AND DIVERSE DEFENITIONS: One of the Dilemmas of the civilized human society was the fight between the soul and the flesh or rather the body and desires. The question is how to divert human energy in an intelligent, controlled way? Searching answers to this question one lands in the premise of ethics, personal as well as social. Ethics (English)...
11 Pages(2750 words)Case Study

The Problem of Surface Water Acidification

... identified internationally and has been proposed for inclusion in the World Health Organisation’s Pesticide Evaluation Scheme (WHOPES) programme of possible water pollutants. WHOPES lists a formidable list of approximately 200 toxic chemicals as potential or proven contaminants. Some of the preliminary fundamental lessons derived from surface water acidity control measures are for the need to form a committee that will work harmoniously to enact policy and legislation aimed at curbing the problem of aquatic water pollution and management. This can include the public health department, ecological, water resources, water distribution, husbandry, geological, manufacturing, and business-related authorities which will consequently elect...
11 Pages(2750 words)Coursework

The Extent to Which Unemployment Is a Microeconomic As Opposed To a Macroeconomic Problem

... day’s minimum rural employment schemes to tackle this problem. Micro credits are provided to the rural people to enable them to raise small enterprises to remain employed. These are microeconomic problems in which, specific allocation of resources has been demarcated to the rural sector to solve the problems of unemployment. Unemployment has many other facets such as cyclical employment, which changes with the recovery and downfall in the economy. There are instances when employment pattern lag the business cycle as witnessed in early 1990s (Romero, et.al, 2008). The period exhibited jobless recoveries. In this period though there was recovery in the economy with increase in real GDP, employment growth started after 18 months of the end...
6 Pages(1500 words)Assignment

Malnutrition: A Long Standing Problem among Children

Poverty majorly affects young children and it makes infants very prone to being malnourished. In Africa the situation is probably the worst when compared with any other continent, poverty has completely overshadowed the development of the people there and several young children die because of malnourishment. People who cannot afford even one square meal a day are the ones who are predominantly affected by malnourishment.

 Nutrition is pivotal for growth and progression of normal life and also a disease-free life. It is imperative for everybody and much more important in the case of children and infants because they are in their maximum growth stage. Malnutrition at this stage can have serious repercussions for the...
10 Pages(2500 words)Coursework

Ethical Dilemma in Nursing

As a practitioner, the nurse attends to all the medical needs of the patient and as a leader, she takes decisions that relate to, influence and facilitate the actions of others with an aim to achieve a particular goal. As a researcher, the nurse aims to implement studies to determine the actual effects of nursing care and to work towards further improvement in nursing care (Nettina, 2006). In order to impart these duties in the most appropriate manner, nurses must not only possess sound knowledge of the subject, but they must also be aware of ethical laws and legislations and how to handle ethical dilemmas. This is because, through their career, nurses encounter many situations that are tangled in ethical complexities. As Hall (19...
9 Pages(2250 words)Article
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Case Study on topic Solving Ethical Problem for FREE!

Contact Us