Business Letter - Essay Example

However, I am very confident that these damages are not due to mishandling. In line with this, I am requesting you to look into this matter. In order to handle customer complaints, I would also like to gain an assurance from you that immediate delivery of replacements will be undertaken. Statement of Purpose: After conducting a thorough investigation and analysis, this report aims to recommend possible solution to the human resource problems faced by the Roanoke Branch of Pheonix Advertising.

Pattern of Organization: This informal report will utilize the "cause and effect" approach. The human resource problems of the branch will first be identified followed by their causes. This approach is necessary as this will become lay the foundation on how identified problem will be solved. OutlineI. Causes of Low Employee MoraleA. Heavy workload1. Increasing demand from customers2. Low manpowerB. Low compensation1. Unpaid overtimes2. Less than average salary levels C. Rejection of creative efforts1.

Acceptance solely based on directors, account supervisors, and executive2. Lack of artist discretionD. Lack of motivation1. No sense of belongingness to the company2. Lack of rewards and incentivesII. Recommended Solutions to Boost Employee PerformanceA. Employee empowerment1. Include the artists in discussions2. Give the artists more discretionB. New compensation package1. Industry rates2. Pay for overtimesC. Non-monetary rewards1. Recognitions for job well done2. Spa and Leisure packages for accomplishments