Learning and Development in Organisations - Essay Example

Download file to see previous pages I will use two other techniques along with direct observation. First, I will visit the nursing homes to interview some of the elderly residents who might have been living there at least for the last six months or so. I will interview them to know the problems that might have been facing in the nursing home. I will design a questionnaire which I will distribute to all residents of those nursing homes. This technique will be useful as I will be able to know the needs of the residents and the problems they might be facing while living in nursing homes. The collected data will help me identify the learning needs of the caregivers. I will analyze the responses to create a list of activities that the caregivers would need to do in order to be able to provide best services to the residents. The second technique that I will use to know the reasons of decreased effectiveness level of caregivers will be taking interviews of caregivers and nurses. This technique will help me know the problems that are making it difficult for caregivers to cope with more challenging residents. I will also inquire the reasons behind lack of confidence in dealing with paperwork. I think interviewing the target population is the best thing one can do to know the measures he/she can take to improve the conditions. Answer No. 2 Reading and analyzing the case, I have learned that the caregivers are falling short of providing best services to the residents of nursing homes. The learning needs that I have become aware of through analysis include lack of confidence, lack of knowledge and practice to deal with challenging residents, lack of ability to make quick decisions on their own, low academic qualification, and less wages. To design a learning solution to meet these needs, I would consider some key factors that are playing their role in decreasing the effectiveness level of the nursing homes. I would consider the nature of the job of caregivers to develop the learning solution. I would research the basic requirements of this job and the skills that caregivers should have to be employed for this particular job. To me, no job can be done without relevant skills and knowledge. Therefore, I would get an insight into the set of required skills and knowledge that is required by caregivers to perform this job effectively. Next, I would consider the job environment that the owner of the nursing homes has provided to caregivers for doing their jobs at their best. I think job environment plays a key role in determining the effectiveness level of employees of any company or organization. A good job environment makes employees more productive and satisfied with their jobs. On the other hand, a less secure and unhealthy job environment makes employees dull and ineffective which also puts a negative impact on the efficiency and productivity of the company. Therefore, I would analyze the job environment completely in order to know the factors that might have been causing decrease in the effectiveness level of caregivers. Next, I would analyze the pay scales of the caregivers. I think high salary is one of biggest motivating factors for an employee. Employees receiving high salaries are satisfied with their companies and usually show more commitment and dedication towards their job tasks. On the other hand, employees who receive fewer wages are in constant search of some new job where they can get higher wages and that approach ad mindset decreases their level of productivity and efficiency. Therefore, I wou ...Download file to see next pagesRead More