Leadership, Communications, and Teams - Assignment Example

LEADERSHIP, COMMUNICATION AND TEAMS Wells Fargo has vast communication methods relative to their comprehensivepractices with clients; however, the organization has put much into enhancing communication among the staff members. Definitely, written communications are at the forefront of the methods, which the company evaluates through ethnographic techniques (Customer Experience Matters, 2008). For instance, the organization comprises comments from customers and employees on the formal and informal communication methods.

This entails focus on account- service notification, marketing solicitations and other aspects of Well Fargo’s core functions.As part of the internal communication methods, Wells Fargo enhances the relationship and understanding between supervisors and the employees through various practices such as encouraging the performance of the staffing roles by the managers too (Wells Fargo, 2014). This way, the managers have to consider their responsibilities and role in the employee development as the basis of leading and understanding them.

However, culture and language are all essential factors of literacy; in fact, failure to establish them on varying levels dearly affects literacy. Wells Fargo has a unique approach towards teamwork and organizational culture through their extensively efficient functional structure. Even though this structure advocates for separation relative to roles and capabilities, the company has substantial linkages that facilitate vast communication between the employees. The idea of employees from sales working together with colleagues from sales acts as a culture, which simultaneously enhances communication and teamwork (Wells Fargo, 2014).

Under the model of team effectiveness described by Daft, this approach is rational as the organization’s focus on function goals facilitates high performance and efficient management. Additionally, the management at Wells Fargo has geared up to recognize the importance of ethical conduct in its regular business practices and has initiated policies to assure that the organization conducts and manages its business in an ethical manner. The main challenge at Wells Fargo is the lack of specification and organization in the application of communication methods.

Nonetheless, the company’s communication plan should exploit the written communications method more entailing the distribution of printed pamphlets, monthly symposiums, aboveboard brochures, reports, discourses and online content; moreover, there will be a calendar developed to mark the different events and steps i.e. when to hand the materials and hold the conferences for utter communication. This method will act as a preemptive procedure to make sure that employees and clients are informed, and at the right time.

This communication plan will serve best because it has a vast scope of modes of communication elaborating when and how to update and distribute them. Substantially, the communication plan clearly indicates the context of the different modes of communication and the recipients making it easy to implement. Naturally, the brochures and pamphlets are applicable for everyone but some of the details require more elaboration hence the presentations and conferences are for the managers and departmental supervisors.

The best channel for Wells Fargo should be more technology-related hence sending emails, text or voice messages will work best. However, to ensure that the information gets to everyone additional channels such as podcasts and presentations will also apply. Significantly, through the different channels the company will be able to save much time and accomplish a lot in a short span.ReferencesCustomer Experience Matters (2008) Wells Fargo Improves Communications with Ethnography: Connecting Brands, Leaders, Employees and Customers.

Retrieved from https://experiencematters.wordpress.com/2008/11/05/wells-fargo-improves-communications-with-ethnography/Wells Fargo (2014). Three Models for Structuring Your Staff: Employee Management and Operating Your Business, Wells Fargo, Retrieved from https://wellsfargoworks.com/run/staff-structure