CHECK THESE SAMPLES OF Customer portfolio and Strategic Account Management 04255
To come up with the new ways of managing customer relationship, it is good to critically look at the management of the organisation and how it has been offering its services in the past.... Thus it is important for the management to use new communication strategies for the services offered.... This made the organisation to lose its popularity as many customers were disappointed and thus ran to the rival companies (Business management General, 2008)....
10 Pages
(2500 words)
Essay
In the research paper “Strategic management: customer support” the author analyzes good customer support services.... The operational management and the Human Resource (HR) departments have a bigger role to play in the development of the respective companies.... In any marketing sector marketing plan is considered to be very important and a thoughtful business plan cannot be overemphasizes because much hinges on it: financial support, management of the available resources like operation and finances, credit from suppliers, promotion and marketing and last but not the least company's goals and achievements....
3 Pages
(750 words)
Essay
This is where Key account management or KAM is most useful.... This essay emphasizes the Role of Key account management, as a tool and process that equips a company in acquiring and retaining large customer revenue fosters symbiotic mutually profitable and sustainable business relations resulting to a "win-win" situation.... In his article Key account management Strategy, Jay Dwivedi said that "Salespeople learn only the hard way that many big companies really give them the business that they deserve based on the effort that they put in....
6 Pages
(1500 words)
Case Study
We should also take into account that even when the financial results present a very positive aspect of a company's financial performance, it is sometimes an issue of temporary conditions and in any case that one would proceed to the investment in a particular company, he should take into account that there is always the risk involved.... Most specifically, the company currently operates in approximately 60 countries in the… The company has managed to enter the foreign markets through a series of successful joint ventures and takeovers trying to keep the customer base of the companies acquired....
21 Pages
(5250 words)
Essay
This case study "MDCM, Strategic IT Portfolio management" evaluates the IT projects suitable for the company and presents recommendations for the MDCM Corporate Board.... T was neglected by the management of the company and also wrong investment decisions were taken related to IT due to which, IT suffered a lot and became a reason for giving loss to the company (Jeffery & Norton 2).... The audit also resulted in some positive outputs such as the customer relationship management (CRM) system and computer-assisted design (CAD) system in branches of MDCM working successfully....
5 Pages
(1250 words)
Case Study
(MTSN) and Advanced management Strategies Group (AMSG).... Advanced management Strategies Group majors in logistics, program management, business consulting, engineering support, product lifecycle management (PLM), PLM IT tools, and IT services management....
5 Pages
(1250 words)
Essay
The main management ratios return on equity, return on assets and the inventory turnover.... The author of the present case study "Ration Class of Fastenal Company" mentions that Fastenal Company is a company that is publicly traded in the stock market.... It manufactures and distributes building and construction materials and supplies....
4 Pages
(1000 words)
Case Study
This case study "MDCM, Inc: Strategic IT Portfolio management" presents IT department, Shawn Atkins, the Chief Financial Officer (CIO), and Max McMullen, the Chief Executive Officer (CEO) many options that were explored to repair the problems associated with the current state of the IT department.... The website will allow a customer to leave an email message, and to contact the company if necessary....
5 Pages
(1250 words)
Case Study