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Essential Psychology for Managers - Case Study Example

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As the paper "Essential Psychology for Managers" outlines, managers are required to adapt to the challenges that occur in the world, however, in case one leader lacks authentic leadership skills, conflict resolution skills, and adequate communication skills, then his/her team will not deliver the required results…
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Essential Psychology for Managers
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Download file to see previous pages Harlem Fire Department's ability to adapt to the challenges that occurred when the fire broke the Cotton club tested the professionalism of the department manager during a very despairing moment. Cotton Club is famous for jazz music and is located in Harlem. Harlem is one of the most New York neighborhoods characterized by many social problems.  However, despite the challenges, the manager proved to be a leader since he was able to triumph over the challenges of the time. The leadership, leadership skills, conflict resolution skills and adequate communication skill, skills fire fighting department manager displays the uncertainties and risks that leaders go through in daily operations while making efforts to achieve their preset goals. Through the manager and his team achieve their goals that display how people work towards self-actualization. 
It was during one of the life Jazz performances by a number of international Jazz artists at Cotton Club when the fans got excited and the security personnel could not manage them. Though the club is mainly dominated by African Americans, there was an equal proportion of whites who were fast becoming a fan of Jazz music. Issues of racism dominated the club. Jazz until recently, jazz music was considered as an African American music. During the show, the blacks started to charge against the whites. Since the whites had a bloated ego, they resisted being intimidated by the blacks because the former considered themselves a superior race. The tow fiery opposite sides began to fight against each other.
The whites were out shadowed and began to run for safety out of the club. During the fight, several people had been fatally injured. The whites gathered outside Cotton Club while the African Americans remained inside the club. Each group was deriving a scheme on how to revenge against the other. The whites looked more organized while the blacks argued on how to attack the whites who had access to crude weapons. ...Download file to see next pagesRead More
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