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The Dynamics of Taking Charge - Case Study Example

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Summary
This case study "The Dynamics of Taking Charge" presents the complaints from the field consultants, that immediately erupt as they complain of decision infringement on-time spending and insensitivity to the relationship of business development…
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The Dynamics of Taking Charge
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Extract of sample "The Dynamics of Taking Charge"

. A few months into her new job, Westerly tries to implement change in the normal sales patterns calls in the field’s consultants. The sales organization received the changes made by Westerly, via a memo that gives her directive as well as the reasons for her actions.

With little difference in the calling patterns after three months, Westerly defends her initiative and gives an amended proposal of the implementation plan of the product (Gabarro 57).

Problems

Some critical problems emanating from this case are that Westerly's approach was not materializing as there were no remarkable changes in the pattern calls. This had serious implications that cost her so much in that her credibility with the organization was at stake and the RSDs as well as, the field consultants. Another problem was the risk of having a poor relationship with the field consultants who did not take in her changes well. If the relationship failed that would mean serious risk for the organization.

Some of the noncritical problems would be slight losses during the transition period as well as small offenses that may take place due to change implementation as many people find it hard to accept change, but in time,  this heals naturally and the accommodate the change if it works for the better (Gabarro 59).

Recommendation

The proposed recommendations for this particular case would be to put up a strategic plan that focused on long-term implications and at the same time, a plan that would have fewer negative implications on the organization as per the current time. This can be achieved by understanding the clientele, markets, and priority to the development of the product.

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