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Organizational Behavior - Essay Example

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Ways in which this course has helped me shift my behaviors are explained below according to the different concepts of organizational behavior as…
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Organizational Behavior
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Organizational Behavior Now that I have completed this I’m much more aware of the need for a thoughtful approach to behaviors in organizations. Ways in which this course has helped me shift my behaviors are explained below according to the different concepts of organizational behavior as highlighted.
Organizational behavior entails the study of the interrelationship of individuals and groups in a systematic manner within an organizational workplace setting. This is done according to the rules and policies of the organization with an aim of achieving some set objectives. The study happens at three levels; individual level, group level and organization level. At these levels, we are able to deduct the individual differences, perceptions, and behaviors on how workers relate and how the organization is run (Bauer & Erdogan 40). This brings about role clarity, information passage and performance feedback amongst the workforce. Organizational behavior can be spilt and studied under three different concepts, the organizational culture, diversity and communication.
Organizational culture is a set of given assumptions, values, norms, beliefs and work language habits that lead the employees on appropriate and inappropriate behaviors in the organization. It strongly influences how employees conduct themselves, dress, work, behave and also the organization’s performance. Hence, it controls and manages employees’ behaviors while working. Often, it acts as a competitive advantage indicator; therefore, it gauges the competition between two different organizations. According to the different policies, set firms will perform differently and hence the difference in productivity, which brings different outputs and feedbacks.
Organizational diversity is the understanding of similarities and differences in the workforce of the organization at its different departments with regard to gender, race, age, education, functional background and other characteristics. It mainly aims at enhancing the effectiveness of employees’ work regardless of whether male or female, the race, young or old, and field of work. Diversity brings about high creativity in decision making, service to customer, better understanding, satisfied workforce and high performance in marketing of the products (Bauer & Erdogan 44). As a result, this leads to high company performance, more creative and satisfied workforce that may also lead to the globalization of the business through widening of the business to different parts of the world despite the people who live there.
Organizational communication is the grasping of information by the workers and how they exchange that information amongst themselves in an organization. Information about certain issues in an organization is transmitted by use of symbols, signs or behaviors of the workers (Bauer & Erdogan 46). Exchange of information occurs through emails, faxes, phone and printed words or in person. This explains how information should be disseminated to employees at different situations; for example, lay off, firing, instructing, downsizing or promotions.
Communication is used to coordinate and transmit information to potential customers and share emotions and feelings. This leads to workers working to same goals, and they are united in different situations. This leads to easy management of workers, ethical decision making and increased sales. Poor communication leads to delays in work, accidents and faults at work, poor production, losses or lawsuits. Hence, desirable communication is crucial in an organization. (Bauer & Erdogan 48).
Works Cited
Bauer, Talya & Erdogan, Berrin. Organizational Behavior. New York: Flat World Knowledge, L.L.C., 2009. Print. Read More
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