Designing and Implementing an HR Scorecard by Garrett Walker and J. Randall MacDonald - Essay Example

The author discusses the HR Scorecard as a management tool in the backdrop of the 1997 socio-economic conditions of the United States. This was a time when organizations were focusing on developing HR capabilities that can bring substantial value to the business in terms of gains, strength, and customer satisfaction. There was an increased realization for measuring HR actions in terms of business goals achievement. The author has deliberated at length on various aspects of the Balanced Scorecard Model, initially presented by Kaplan and Norton (1996), and implementation in GTE Corporation in a varied form as HR Scorecard. 

The author has presented sufficient credentials to support his argument in favor of the HR Scorecard. Sufficient theoretical support in the form of various charts, graphs, and diagrams strengthens the author’s stance on the HR Scorecard. However, there are not sufficient traces of extended research. The author explored various aspects of HR Scorecard implementation in GTE Corporation but the results thus formulated are not comprehensively backed by research on the implementation of the Balanced Scorecard Model in other organizational setups. The article has presented facts and figures in a logical manner to support the author's viewpoint.