Religious Healthcare Management - Research Paper Example

? Religious Healthcare Management This research paper will engage in exploring and identifying the strategic performance of Religious Health Care. The operations of a Religious Health Care are in a community of 225,000 termed as Middleville (Lighter & Fair, 2004). Its operations have experienced competition from other health care facilities within the area. As an initiative to continue maintaining its productivity, qualitative and patient centered performance, the institution is making sure that it operates in an error free service provision for best overall services. This report will address the measures regarding the strategic performance of Religious Health Care. In areas of improvement the core functions of the RHC, the governing board can strategize on the following five elements. They should first ensure that the services of the nursing get their rightful planning in time (Stanhope & Lancaster, 2013). This would automatically diffuse any interruption within the operations of the nurses since their positions, time and involvement activity are well in order. Apart from only planning, they should also implement and evaluate to maximize the quality of life of the residents to ensure they have a quality care. The Governing Board should also see into that the program for social services get prior attention. This then follows by implementation and evaluation in order to meet the psychological and social needs of the residents. As a result, the resident’s preferences would receive enough attention and this maximizes the quality of life and care. Furthermore, the program for food should be effective. As like the others, it should have good planning, implementation, and evaluated in order to satisfy the needs as well as the interests of the residents in RHC (Institute of Medicine (U.S.), 2003). This would serve as a measure in the provision of the nutritional needs of the residents hence maximizing of their life quality and care. On another level, the board should ensure that the therapeutic recreational program get the required attention. This would as well help to meet the needs and the interests of the residents within the RHC center. In return, their life would get the maximum attention giving them quality care in general. Lastly, the board should plan, implement, and evaluate the pharmaceutical program in advance. This would assist in supporting the medical care of the residents resulting to quality care at their disposal. There are various dimensions, which the Board of governors can put into use to measure performance of the Religious Healthcare Institution. To start with, they can check on the overall cost of care. In these measures, the concern is the quality of services provide for by the health plan (Stanhope & Lancaster, 2013). In order to achieve its target on cost of care, information gathering is on high-occurrence and high cost facilities and the monitoring of the rate trend in certain aspects. Therefore, the medical management often gets direction towards management of the cost of provision of health care interventions. Because of this dimension, the medical manger’s specific concern is on how his plan would end up costing and this should compare with fellow competitors (Lighter & Fair, 2004). Secondly, effectiveness of care is another dimension involved in measurement of performance. The overall concentration in this is the summative clinical care provided and the results achieved at the end of it. For example, the examination of an eye for a patient with diabetes, screening of breast cancer, the follow up after someone gets hospitalized for mental illness and attending to infants and growing kids with all forms of infection. Through this measure, an organization would have gotten an assessment on how effective it operates. Thirdly, the dimension of foreseeing satisfaction with the care experience would serve best in measuring the performance of RHC (Institute of Medicine (U.S.) et al, 2001). In operations of the institution, this dimension would focus on how the overall plan of health schedules to meet the diverse needs of its populace it serves. To know this, a standard member satisfaction survey with multiple questions comes into use. Through the above dimensions, the performance of the institution gets a nod. Religious Health Care has engaged in various measures, which evaluate nursing staff while in the emergency room. All registered nurses in an emergency room setting necessitate special skills in order to safely and with utmost care attend to patients. Therefore, individual emergency has thus come up with orientation and transitional programs to avail a structure for setting of nursing practice and making it available (Institute of Medicine (U.S.), 2003). The rationale for such a practice is also to meet the required standards of an effective and safe care. Another measure is through testing the competence of individuals, which falls as to either simulated or clinical. This maintains that all the nurses in the emergency room are smart and qualified to extend their services to the patients professionally. In addition, the idea of theoretical assessment should be in place through the use of case presentation. This would account to all the happenings, taken seriously, to ensure no lousy performance comes out the attending nurses. They are all at their best. In order to manage specific groups in RHC, there ought to be certain steps followed to tame the ultimate problem. First, it is of paramount importance to comprehend the needs and requirements of one’s patients as well as whom they really are (Institute of Medicine (U.S.) et al, 2001). This helps in knowing how one can assist them satisfactorily. This makes the nurses to have no choice but to attend the patients since that comes as the only way they can know their needs. This makes the patients feel satisfied and taken care of, all through. The virtue of having a competent nurse, one who can deal with special cases of patients in a dignified manner, is an essential requirement. This brings assurance to all the patients. On another level, it is also worthwhile to attend to each patient individually. It is an approach, which makes patients feel satisfied as their needs are taken up keenly (Institute of Medicine (U.S.), 2003). When care is given to the patient, the attention put on it yields good results in an amicable manner, a satisfying thing to any patient. Lastly, patients should gain the right medical care. This ensures that their health is at stunning levels, having recovered from their problems with ease. In order to enhance their public image and widen its market share, RHC should have personnel’s who meet the threshold in that field in order to tackle the needs of patients. This would attract massive people seeking their services. This entails efficiency in provision of services, honesty, and building a mutual trust between those who get treatment there and the management facility at large. In addition, there should always be a good flow of information starting from the management, staff down to the clients (Lighter & Fair, 2004). This is only possible with good channels of communication in place. Information shared leads to smooth operation between the concerned parties and within the facility. Furthermore, the management of the finances ought to be spectacular. Provision of the required facilities in the institution would imply that money is well spent and no misappropriation. Good management of finances build good reputation for the institution and assurance for its clients. There are good technology-based data collections strategies, which the institution can make use. They can be used to perform an internal management audit such as the use of metric-stream solution (Stanhope & Lancaster, 2013). This would collect data hence enabling auditors to record both quantitative and qualitative information for the institution. It also helps to track all the observations made, detailed recommendations as predefined. In addition, all the facilities in the organization should have computer technology (Institute of Medicine (U.S.) et al, 2001). This would timely curb any loss of important information, or have any challenge in retrieving data when needed. This will make sure the facility’s information gets audit with ease. References Institute of Medicine (U.S.). (2003). Crossing the quality chasm. Washington, D.C: National Academy Press. Institute of Medicine (U.S.)., Hurtado, M. P., Swift, E. K., Corrigan, J., & United States. (2001). Envisioning the national health care quality report. Washington, D.C: National Academy Press. Lighter, D. E., & Fair, D. C. (2004). Quality management in health care: Principles and methods. Sudbury: Jones and Bartlett. Stanhope, M., & Lancaster, J. (2013). Foundations of nursing in the community: Community-oriented practice. Read More