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Four functions of management - Case Study Example

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Letter: Functions of Management (Name) (Institutional Affiliation) (Date) FROM: (Name) MANAGEMENT CONSULTANTS TO: AMANDA SMITH REF: MANAGEMENT RECCOMENDATIONS Dear Amanda, First is to appreciate you for your efforts to start a new business. Being a Certified Public Accountant has made you a professional in your area of specialization…
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Four functions of management case study
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Download file to see previous pages However, you did not put some of the management functions in place. It was the reason for the business failures as the business grew in size. The management skills, which accrue to a business’s success that you did not put into consideration, include controlling, planning, organizing, and directing skills that accrue to a successful business. Directing: One of the reasons that affected the business’ success was your directive skills. According to your business statistics, you employed Lisa and entrusted her with all the business operations. Irrespective of you two being friends for a long time, you should not have trusted her with all the directive orders. She would report to work, wash the office and tidy up then start her daily chores. This was a lot for her and what she had not expected. She had to check all the tax forms and serve all the customers. For a business to be successful and achieve the goals and objectives, it should ensure a proper channel of communication between the workers (Richman 2012). Lisa had confidence that she was doing the right thing even after adding the three new employees. You should have controlled all of them since you are the senior manager. You should have given your orders to the employees in case of any changes, which should have been directly, or indirectly through According to Directive Path Theory, a business leader should give freedom to his/his employees for them to realize their job expectations. In reference to the theory, your management should do a follow up on employees’ tasks to ensure that they achieve the required job standards and set goals. Remarkably, members of the management are required to involve the subordinate staff in the process of making strategic decisions. You should have involved your employees in decision-making processes that would have helped produce effective workplace union. Employees can also motivated by awarding them accordingly after excellent progress in their work. Awards can be through issuing of presents and souvenir just as you did in your case. Additionally, you did not put your supervisions skills into consideration hence led to your employees taking advantage of the situation. As for Lisa’s case, she would not let you down due to your close relationship but the other employees would due to lack of an employee-employer relationship. It was the cause for the embezzlement of funds by your accountants. Communication is an essential measure in business management and should be employed to ensure a communication between top management and the junior staff (Richman, 2012). Communication avenues includes vertical and horizontal. In your case, you only emphasized on vertical communication. It entailed her communication skills with Lisa but not the other accountants. However, you did not consider horizontal type of communication. Good management skills allow both horizontal and vertical communication that entails an open office where communication occurs from all sides. These sides include communication from the senior management to the junior staff and the vice versa. Management should ensure an open office relationship where you allow your staff to make suggestions on issues before making decisions. Planning: On the issue of planning, you had good plans while establishing the job. You hired just one employee to cut costs that would boost the capital needed. However, according to management theories on planning, duties should be ...Download file to see next pagesRead More
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