Interview of the Manager of a Company by a Student - Essay Example

04 Sept Interview of the Manager of a Company by a In order to conduct the interview with a manager of a company, the following questions were asked: 1. What are the criteria you used to evaluate the employee performance? A four-stage process was adopted to evaluate employee performance. These were to “collect and select, describe and document, develop and review, and conduct and summarize” (Evaluating Employee Performance 1). This ensures a proper evaluation. 2. What has been your experience in setting budgets? Budgeting is an important tool to run a business operation effectively. Proper planning and analysis is necessary before preparing a budget. According to my experience, a budget should be realistic; the capital you need to raise and the revenue you expect should all be included. 3. What methods have you developed to improve operational efficiency? Operational efficiency can be improved in many ways. We provide employees with “constant access to information” (10 Tips 2013). A secure and reliable infrastructure is maintained for network facilities. 4. Can you recall any problem among the employees that you recently solved and how you have done it? One problem that I recently came across is that of work distribution. Experienced workers expect a better position in the enterprise and provide satisfactory output, whereas less experienced workers provide lower outputs. This was solved by recruiting employees according to their experience level for each particular task. 5. How do you go about delegation of tasks and ensuring that it is successfully completed? In delegation of a task and ensuring it’s successful completion, first step is to choose the right employee for the task. Before delegating a task, we make sure that he/she completely understands the task and can independently perform it. Delegation of a task should necessarily be followed with giving the authority to take control upon the task. 6. While assigning a task, can you describe how you demonstrated confidence in that employee? As I stated earlier, giving the employee complete control over the work delegated provides the necessary motivation to carry out the task effectively. 7. Have you motivated your employees by giving incentives and rewards? Incentives and rewards are frequently used to motivate employees for achieving certain criteria in the tasks assigned. For example, incentives are given for ensuring high quality of work, for providing good leadership in group work, etc…. 8. Can you describe an occasion when the need to motivate a member of your Staff has risen? The need to motivate Staff arises on different occasions. Under-performance, un-becoming behavior in the work place, non-compliance with the rules, procedures and policies of the organization, etc., are to name a few such occasions. 9. When do you provide training to the staff? Firstly, induction and orientation training is imparted to new employees. Training is also provided at several other stages. For instance, when performance needs to be improved, when employees need to be made aware of any changes and new developments, etc training is provided. 10. What do you think to be most challenging in being a Manager? As a Manager I would say the most challenging work is management itself. This is challenging management is totally different from the work of an individual performer. Managing others and coordinating them to achieve a common goal is a difficult task. The success of this coordination is in the hands of an effective and knowledgeable Manager. Discussion of the Interview: From this interview, I learnt that performance evaluation may be utilized efficiently to recognize, develop, reward, redirect and document the functioning of the employees. The four steps used to evaluate the employee performance are collect and select, describe and document, develop and review and conduct and summarize. Collect and select the data desirable to impact workers’ potential performance; I need to be able to explain that data in a manner that promotes recognizing of positive behavior, it’s influence and the need for development. I learnt how budgeting is done. Budgeting for a business involves setting detailed goals and devising a plan to attain them. A business budget is an integrated plan of achievement. It not simply slap dashing a few figures and then hoping to attain the desired outcome. Operational efficiency may be enhanced in many ways. Raising operational efficiency will result in increased margins and reduced costs. With the correct business result, industries can develop operations of business by using best technology and introducing computerization that speeds processes. Proper delegation of work to the competent person, along with vesting in him/her the necessary authority to carry out the work, will ensure successful completion of the work assigned. A motivated workforce is a creative workforce. A good Manager is one who can organize, plan, lead, influence, instruct, be fair and take decisions. Motivating workers can be done in a lot of ways, some more costly than others, but quite effective. If we are willing to invest resources and time, we can create motivated employees. Incentives and rewards in the place of work have benefits for both employers and employees. When established for stellar productivity and performance, workers have increased confidence, job satisfaction and increased participation in managerial functions. Therefore, employers experience better efficiency and a rise in productivity and sales. With proper incentives and rewards, workers and employers enjoy a productive and positive work environment. Employee motivation is the stage of power, creativity, commitment that industrious employees apply to their work. Industries can motivate workers to attain more by continuous improvement of worker skills. Licensing programs and accreditation for workers are effective and popular ways to bring in expansion in employee motivation and knowledge. Training can play a significant role in the achievement of the business goals. The indicators of measurable performance are production costs, sales, output, staff turnover, attendance levels and qualitative developments result in higher quality services or goods, fewer customer complaints, better teamwork and more modernism in the business. Being an efficient Manager is complicated because of the huge gulf that divides the work of individual performers and the work of an organization. A lot of Managers believe that controlling others will be an extension of controlling themselves. Works cited Martin, James A. 10 Tips for Increasing Operational Efficiency. Home Page Information Week, 2007. Web. 15 Aug 2013. Evaluating Employee Performance. Richard Chang Associates, n.d. Web. 16 Aug 2013. Read More