Nobody downloaded yet

Total quality management - Research Paper Example

Comments (0) Cite this document
Total Quality Management Name of Student University Table of Contents Background of the Company: Coca Cola Ltd 4 Organizational Strategies 4 Products & Services 5 Production System and Job Design 6 Process measurement and analysis 7 Location Decisions for Facilities and Operations 8 Conclusion 8 Introduction: Coca Cola Ltd Intense and stiff competition poses as hindrance for the various companies to operate in the diversified markets and maintain their market share…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER92.6% of users find it useful
Total quality management
Read TextPreview

Extract of sample "Total quality management"

Download file to see previous pages The various marketing challenges have led to the emergence of the Total Quality Management (TQM), which lays emphasis on the fast and timely supply and delivery of goods. TQM is instrumental in improving the productivity of the organization since the evolvement of the concept. TQM approach helps in improving the quality of services and goods on a continuous basis, which involves participation of individuals at every level and phase of organization. This concept also helps in the integration of activities which constitutes of various managerial systems and is the prime determinants of the sustainable competitive advantage. Being one of the leading beverages of the world, Coca Cola believes in creating long term value and training the employees in such a way that they understand the changing market trends and forces which will shape the company’s future. ...
The study will also highlight the operational procedures and the management systems of the company. The study will give an insight into the various TQM practices of Coca Cola regarding the production of goods and services. Finally, the study will conclude with recommendations for the improvement in Coca Cola’s process measurement and management systems. Background of the Company: Coca Cola Ltd Coca Cola is regarded as one of the leading beverage corporations of the world which is headquartered in Georgia. The company specializes in manufacturing carbonated beverages throughout the countries worldwide Except Cuba and North Korea. The carbonated cola beverages was initially formed by John Pemberton in the year 1884 and by the year 1886 the company sold 3 version of carbonated cola drinks to various business individual units. The main objective of the company was to lay emphasis on the needs and requirements of the customers and provide a congenial work atmosphere. Presently, the company offers more than 3500 products in more than 200 countries worldwide (Coca Cola, 2013a).The company tries innovative and unique methods to develop core products which suit the taste bud of the customers and also cater to their needs. Presently, the company manufactures carbonated beverages in varied flavors, juices, energy drinks and juices. Organizational Strategies The marketing strategy of the company includes the manufacturing of carbonated beverages and satisfies the customer needs and requirements. One of the major objectives of the company is to understand the customer needs. Understanding the customer requirements is essential in developing the products as per the customer ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Total quality management Research Paper Example | Topics and Well Written Essays - 1750 words”, n.d.)
Total quality management Research Paper Example | Topics and Well Written Essays - 1750 words. Retrieved from
(Total Quality Management Research Paper Example | Topics and Well Written Essays - 1750 Words)
Total Quality Management Research Paper Example | Topics and Well Written Essays - 1750 Words.
“Total Quality Management Research Paper Example | Topics and Well Written Essays - 1750 Words”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Total quality management

Total Quality Management

...? TOTAL QUALITY MANAGEMENT Table of Contents Table of Contents 2 Introduction 3 Total Quality Management (TQM) at Toyota 3 Areas of Improvement and Recommendations 9 Conclusion 14 References 15 Introduction Total Quality Management (TQM) can be defined as an integrated system which includes various kinds of principles, procedures, and practices followed by a business organisation that helps in the development of a framework which gives way to the companies striving for excellence in whatever activities they perform (Pool, 2000, p. 373). According to Pfau (1989) TQM is an approach towards...
14 Pages(3500 words)Essay


...?Total Quality Management Table of Contents Section Introduction 4 Section 2 – Context: Company XYZ Logistics 5 2 Main Products, Services and Customers 5 2.2. Order Qualifiers and Order Winners 7 Section 3 – Operational processes 7 3.1. The Designing of New Chevrolet Models 8 3.2. Technical Development 10 3.3. Marketing the Product 12 Figure 1: Diagrammatic Representation of the Operational Process of Chevrolet 13 Section 4 – Literature review: TQM 14 4.1. Process/ Prevention 15 4.2. Training and Education 15 4.3. Empowerment/ Organisation 15 4.4. Leadership and Commitment 16 4.5. Application of Concepts 16 Figure 2: The Concept of TQM 16 16 4.6. Future of TQM 17 Section 5 –...
9 Pages(2250 words)Essay

Total Quality Management

...? TOTAL QUALITY MANAGEMENT- WHAT? WHY? HOW? E-MAIL ADDRESS November 28, Total Quality Management (TQM) is a vast domain in the business world and forms an essential feature of the organizational infrastructure presently, since it is potential of profoundly helping an organization in retaining long-term success. What TQM is, why it is considered an important business concept, and how it is implemented within an organizational setup are all very important questions which are explored and addressed in this research paper so that more familiarity could be developed with the crucially important yet crude and complex facts which from the bedrock of the concept of TQM. I. INTRODUCTION History OF TQM Basically, TQM is widely considered... immense...
8 Pages(2000 words)Research Paper

Total Quality Management (TQM)

...?TOTAL QUALITY MANAGEMENT (TQM) Background & Introduction to TQM Quality is an important component of any organization’s success model. This is to say that in the absence of the practice of quality management, organizations can hardly expect to achieve their goals and see any growth (Nepal et al., 2007). But even with a quality management program, the approach with which organizations carry out the programs is equally important in determining whether or not the quality management programs would yield the needed results. It is for the sake of the fact that there have been...
3 Pages(750 words)Research Paper

Total Quality Management

...? Total Quality Management of the Table of Contents Introduction 3 Total Quality Management: Concept & Importance 3 Total Quality Management at Xerox Corporation Ltd 5 Ten Elements of Total Quality Management Program at Xerox 7 Recommendations & Conclusions 8 Reference List 11 Introduction Intense competition and the trade barriers have posed a challenge for the companies to operate in diversified markets and also maintain their market share. Advancement in information technology and telecommunications has increased the chances of the...
7 Pages(1750 words)Case Study

Total Quality Management Essay

...Running Head: TOTAL QUALITY MANAGEMENT Total Quality Management of Total Quality Management Quality is a sense of admiration that something is better than something else. Quality changes in a lifetime, and it changes generation to generation, and it varies by facets of human activity. The importance of supply chain management for the quality competitiveness of industrial and services enterprises has been demonstrated by a number of researchers (Tapscott et al., 2000; Zheng et al., 2001). Such a criticality is even more applicable in the case of largest IT firm of Pakistan, Axact Inc. ( performing e-business strategies, i.e. involved in e-supply chains that are a supply chain in that actors are associated by Internet... . With...
5 Pages(1250 words)Essay

Total Quality Management Article

...Partha kar Academia-Research, Inc Total Quality Management 20 February 2007 Relationship of Hard TQM, Soft TQM with Organisational Performance: Summary: It was profoundly believed that Hard TQM was responsible to a greater percentage in evaluating organisational performance and I do not say that holds false. However Soft TQM indirectly affects an organisation's performance through its effect on hard TQM elements. Analysis of 261 Australian manufacturing companies revealed significant positive relationships between soft TQM and hard TQM elements. In addition to direct affects, soft TQM also has an indirect affect on performance through its effect on hard TQM. Introduction: Empirical...
6 Pages(1500 words)Article

Total Quality Management

...Total Quality Management (TQM) is ‘an approach to improving the competitiveness, effectiveness and flexibility of a whole organization’ (O’Neill & Sohal, 1999). This requires planning, organizing and understanding each activity. The focal point is improving process performance with a view to derive total customer satisfaction. Wang (1996) refers to TQM as an important methodology to integrate lateral functions and implement best practices. Implementation of such a plan on a continuous basis allows the business process to remain fresh, innovative and powerful throughout. TQM is based on the practice and assumption that problems should be dealt with at the point of origin itself. Each process in any business, like sales, marketing... -oriented...
10 Pages(2500 words)Essay

TQM (total quality management)

...Breadth Component       Quality is one of the most important factors all s seek. They want to receive equivocal satisfaction from the monetary value that they are paying for the product or service. Other than consumers, employees also seek satisfaction and contentment. Various studies have proven that good compensation is not the only factor for employees’ happiness. Management of the company also looks for satisfaction and derived it from well operating company and limiting, or if possible, eradication of waste in the production and other company functions. These concerns, alongside various others, gave rise to the breed of management called Total...
9 Pages(2250 words)Essay

Total Quality Management

... Total Quality Management Q1. Total Quality Management (TQM) basically concerns long-term management approachesaimed at achieving high customer satisfaction. TQM demands that every member of the firm participate actively in improving processes, products as well as service quality. The ides that Rob and Daine have developed clearly emphasizes on customer satisfaction, which is to be driven by quality products and services of their restaurant. The partners’ ideas are focused on creating a customer-oriented culture. By implementing training program for new managers and employees on what is expected of them, the restaurant shall be instilling useful information that would help it achieve its objective of offering high quality products... and...
1 Pages(250 words)Case Study
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Research Paper on topic Total quality management for FREE!

Contact Us