Nobody downloaded yet

Introduction & Conclusion for implementation of quality application - Essay Example

Comments (0) Cite this document
Summary
Implementation of Quality Application Table of Contents Table of Contents 2 Introduction 4 Conclusion 6 Project Achievement 6 Florida International University (FIU)-Achievement 6 Implementation of EFQM in Royal College Surgeons- Achievement 8 Implementation of SKEA in Union National Bank (UNB) - Achievement 9 Quality Concepts 10 Leadership 10 Customer Focus 11 Continuous Improvement 11 People 12 System Approach 12 Process, Mutually Beneficial Relationship and Factual Decision 13 Canadian Hydrographic Service (CHS) - A Case Apart 14 Reference List 16 List of Figures Figure No…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER92% of users find it useful
Introduction & Conclusion for implementation of quality application
Read TextPreview

Extract of sample
"Introduction & Conclusion for implementation of quality application"

Download file to see previous pages Many companies have started to shift to service industry in order to earn revenue but many of them face problem to maintain quality in service. Maintaining quality is also an important issue for product marketer because improving quality in production decreases overall cost for product marketer. Valls and Vergueiro (2006) argued that deploying quality applications such as Total Quality Management (TQM), Six Sigma and Quality Circle etc can decrease error margin in production for manufacturing companies. In such context, Wisniewski (2001) pointed out that there cannot be one definition of quality which can serve the purpose of all the industry. For example, quality concept for manufacturing company is defined by its production efficiency, decrease in error margin in production, decrease in production frequency of faulty products etc while quality concept for hospitality sector is defined by its ability to provide faultless responsive service to customers. Finnish marketing legend Gronroos defined the quality concept in the following manner; The consumer compares his expectations with the service he perceives he has received, i.e. he puts the perceived service against the expected service. The result of this process will be the perceived quality of service. - (Gronroos, 1984, p. 37) Valls and Vergueiro (2006) pointed out that quality applications can cover number of interrelated aspects in the organization such as leadership, customer focus, environmental sustainability, management system, knowledge management, environmental sustainability, process approach and supplier relationship. International quality management body ISO has defined 8 quality criteria and meeting these criteria can help organizations to achieve quality excellence award. These quality criteria or applications can be defined as, 1- Customer focus- Proving service to customers which can meet or exceed the expectation of customers, 2- Leadership- achieving leadership position when it comes to quality management and guiding employees to maintain the leadership position, 3- People- proper utilization of human resources to ensure quality in the process, 4- Process- improving process flow to in order to enhance quality of the output, 5- System Approach- controlling interrelated process in order to improve quality of output, 6- Continual Improvement- sharing and managing knowledge within the organization in order to ensure sustainable growth, 7- Factual Decision- taking decision on the basis of facts and data driven manner and 8- Mutually Beneficial Relationship- providing mutual benefits to suppliers and other stakeholders (ISO, 2012). The researcher has already undergone the three case studies such as, 1- implementation of TQM in Florida International University- in this case study, the university has planned to implement TQM in order to improve quality of education and normal learning environment, 2- implementation of European Foundation for Quality Management (EFQM) in Royal College Surgeons in Ireland- the institute has already became member of EFQM in 2010 and the institute has implemented the ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Introduction & Conclusion for implementation of quality application Essay”, n.d.)
Introduction & Conclusion for implementation of quality application Essay. Retrieved from https://studentshare.org/management/1482332-introduction-conclusion-for-implementation-of
(Introduction & Conclusion for Implementation of Quality Application Essay)
Introduction & Conclusion for Implementation of Quality Application Essay. https://studentshare.org/management/1482332-introduction-conclusion-for-implementation-of.
“Introduction & Conclusion for Implementation of Quality Application Essay”, n.d. https://studentshare.org/management/1482332-introduction-conclusion-for-implementation-of.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document
CHECK THESE SAMPLES - THEY ALSO FIT YOUR TOPIC
Policy Implementation and Application
...? Policy implementation and application Email to the managers and leaders of ECG Importance of ethical behavior and the value of a comprehensive code of conduct to guide organizational activities I wish to bring to your attention that, the revised code of conduct together with the professional ethics ought to apply at ECG in order to realize the preset goals of our organization. In the capacity of the compliance officer of the ethics review committee, I wish to notify you as the leaders and managers regarding significance of upholding the ethical behavior and its orientation towards the positive trend of the organizational activities as described by (Charles, 2009 P.88). It is important for you to note...
3 Pages(750 words)Assignment
Introduction - Rationale - Conclusion
... agent (Palmer and McCole 1999, pp.33-47). Other researchers look at the relevance of the internet based travel agencies as merely to reduce cost by eliminating the intermediaries who increase the total costs incurred in procuring a travel or tourism service or product (Barnett and Standing 2001, P.143). The travel industry and the tourism industry is therefore a major user of the internet that needs to constantly seek new methods of improving the services and products offered to consumers in order to fit in the current and future trends in marketing. Rationale The revolution of the internet is applicable in all aspects of the public especially those wishing to travel. This calls for traveler and tourism suppliers to investigate... ...
10 Pages(2500 words)Essay
Introduction and conclusion
...Introduction: Volunteer work as the very words suggest is doing a task at one’s own volition without any compensation. This is freely giving ones time, energy and resources for a cause, truly a very honorable and acceptable purpose. But, when a condition is attached that compels one to do something at the risk of loss to himself then the word “voluntary” loses its meaning. A person is deprived of the freedom to think, decide and act. This is violative of the fundamental right to freedom as guaranteed by the United State Constitution. Added to this singling out a group of people and imposing such restrictions to their fundamental rights is also tantamount to a violation of the equal protection clause guaranteed by the...
1 Pages(250 words)Essay
Introduction & Conclusion
.... It is interesting to note that although human cloning has been banned, the scientific community has managed to get around that ban by creating IVF babies for medical purposes thus getting around the scientific question of DNA manipulation in the case of IVF babies. Structure for the Introduction Paragraph: Purpose: The scientific community has used the advent of IVF to create designer babies for medical purposes thus getting around the scientific ban on DNA manipulation for human cloning. Possible Elements i. Tomorrows child has arrived. Sex is no longer necessary in order to create the perfect healthy child. Whats more, your perfectly healthy child can help save the life of your medically challenged child as well....
2 Pages(500 words)Admission/Application Essay
Add introduction and conclusion
...pushed Microsoft to the “forefront in business applications” (Weber, 2010). Number processing is in the core of every business at least in a form of budget calculations, but there are also businesses that specialize in data processing and/or systematization and rely heavily on MS Excel. However, this software is quite ambiguous since it can be both a powerful business tool and a manipulation tool. According to Klunder, Microsoft Excel make things appear professional, deceiving people there is substance in it (Weber, 2010). What the program creator wanted to say is that Excel itself has a business look, and it alone can misguide people. Apart from this ambiguity, Excel as a business tool is still actual and beneficiary...
1 Pages(250 words)Essay
Introduction & Conclusion
...Sierra Leone: My Historic Hometown Each town in West Africa represents a significant part ofAfrican history. Its culture and traditions, including the trivia about the towns all combine in order to create a highly interesting and learning topic that allows us to learn more about the history of the country through the town and its people. That is why I am so proud to have come from one of the most historic towns in West Africa, Freetown in Sierra Leone. It is a historic hometown in the sense that it offers people 3 important access points to our nations history. This paper will give you an overview of the history of my hometown and some information and trivia of note that helps make the Freetown, Sierra Leone area of West Africa... Leone: My...
2 Pages(500 words)Essay
Introduction Sociopolitical Conclusion
...Introduction Nursing is a unique profession that involves caring and empathy combined with scientific knowledge and clinical expertise. One needs to identify the relationship between science, personal experience and the outside world to understand the importance behind being an exceptional caregiver. In the article, Averill & Clements (2007) advocates for population served, burgeoning diversity of learners, expanded consumerism, faculty, multidisciplinary health care environment and enhanced online teaching embedded on the six patterns of knowing—empirical, aesthetic, ethical, personal, sociopolitical and unknowing. Sociopolitical Knowing Concept .White (1995d) incorporates cultural, economic, social, political, and...
1 Pages(250 words)Essay
Introduction and conclusion
...Introduction and conclusion Introduction Entrepreneurship is today’s most rising income earners among the young people graduating from universities and colleges. These are individuals with great business visions or ideas that can transform lives by creating more employment opportunities and above all create more wealth in terms of profits. An important concept to note is that a good number have these viable ideas and dreams but sit on them becoming “wishpreneurs” but the distinguishing factor is real entrepreneurs go ahead and take the risk in a calculated manner and turn their ideas into profit making, lives changing empires(Schermerhorn et al 2011, p.120). The article looks at the...
1 Pages(250 words)Essay
Introduction and conclusion
...Introduction The challenges that room teachers face are far more complex now than before. Among challenges are the growing number with multicultural diversity, inclusion of learners with disability into the mainstream, and multiplicity of intelligences that characterize present learners. In response to these trends, school classrooms should be equipped with tools and aids that are pivotal in promoting learning across student cultures, levels and abilities. Primarily, the classroom of the future will rely upon technology for offering instruction in the traditional core curriculum. The school is an important place in the life of every student. It is their second home and significant source of knowledge and venue for...
2 Pages(500 words)Essay
Just introduction and conclusion
...LAB REPORT Design, implement, and test a timer Ali Ahmed Al-Sheebani Liverpool John Moores 24-4 In this lab report, there are 6 experiments about design, implement, and test a timer. In each part of the experiments we have to solve the results. Sometimes graph waves should be sketched from table of results. Also, in each experiment it given me components and equipment that help me to find the results. Introduction The paper seeks to evaluate the methods that can be used to design, implement and test a timer for ABC Ltd that has requested for a quotation for an electronic timer required for controlling its chemical processes. In order to carry out this exercise, six...
1 Pages(250 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Let us find you another Essay on topic Introduction & Conclusion for implementation of quality application for FREE!
Contact Us