Information Systems Theories - Essay Example

Both the strategic and day-to-day operations of HM Government’s IT systems and how they influence the experiences of the British public (Porter, 2004, p.87). Various aspects of each British citizen’s experience with the government will greatly influence the general public’s perception of the quality of HM Government’s IT systems and the administrative programs they represent. Therefore, in the current era of restless citizens, who may well take their ‘work’ to compete with private contractors, there is an increased need for government representatives to be the British public’s advocates (Reynolds & Howell, 2010, p.142). HM Government’s IT systems, therefore, need to be influenced by many different angles and perspectives, with the closest consideration being given to the impact on HM Government’s perceived quality and equity in IT governance.

Any reforms on the government systems must therefore be aimed at the satisfaction of the British public. The Soft Systems Methodology Report Analysis of House of Commons Public Administration Committee Report This Report, entitled “Recipes for rip-offs”, is highly critical of overall HM Government IT systems procurement, implementation, and support strategy. The Committee is thoroughly justified in stating that HM Government pays a lot (and by implication, far too much) for IT, as compared to the commercial sphere.

The Committee recommends that these problems may be corrected through the following measures. First, the information view that the HM Government has of its IT systems, in general, must be dramatically improved. This problem is due to the inadequate data that HM Government has available to it for the benchmarking of available IT products and services.