The best of intentions Name Institution Date The best of intentions The purpose of this case study is to look into common managerial dilemmas during decision making and to clearly explain how the ideas discussed relate to communication across different cultures…
Download full paperFile format: .doc, available for editing
Download file to see previous pages
Some of the key issues include the following: Business decisions which are made based on race or gender rather than an evaluation of strong or best performance Discriminatory clients or customers influence decision making in the AgFunds company. The issue of minorities is evident with the company having low expectations for blacks becoming successful. The company has made little effort in reforming customer attitudes and supporting their previous minority representatives Racial and cultural differences strongly influence company decisions which show racial biases. Analysis and explanation of decisions will be made based on expert discussions. Researchers agree that Cynthia should offer Steve the job. According to Humphreys et al (2002), Cynthia should give Steve a good list of prospects after finding out the clients. These clients assume that she will not send to them a representative that under performs. Therefore, clients will be more open to Steve. Also, Cynthia needs to act as Steve’s sponsor through working with Steve but at the same time work with others to communicate the high expectations she has for him. This effort may not be successful though because Peter Jones, Cynthia’s boss, believes that the clients are not yet ready for a black person to become their representative. That is why he shows unwillingness to risk proving that he is wrong. Therefore, Peter is denying Steve a chance to prove himself in a cross cultural environment. According to Morris (Humphreys et al, 2002), Cynthia should offer Steve a job because he has the right qualities and he is the best qualified candidate. He states that if Cynthia allows discriminating clients to influence her decision to hire Steve, it may put the AgFunds Company at risk of a discrimination claim. He proposes that strong performance could be a great equalizer in the organizational culture. In this case, some prospective clients may be in need a high performer irrespective of race or gender because the district has been losing customers for fifteen years. Again this might not be possible because of Peter’s paternalism which is rather offensive and lack of effort by the company to change the attitude of customers. Also, the company lacks support to previous representatives considered as minorities. Based on these facts, the causes of lack of effective communication across cultures is the clients’ unchanging attitude and the lack of support and mentorship for representatives from the black minority. Koehn & Leung (Humphreys et al, 2002) work in collaboration on research examining ethical problems that arise during cross cultural interactions. Koehn is for the opinion that Cynthia should offer the job to Steve if she thinks she is the right person. She says that Steve may be in a better position than other sales representatives at AgFunds to handle the Arkansas farmers. This is based on several studies that have shown that minorities who were being treated as outsiders have often outperformed others in handling difficult and stressful situations. However, this might not apply in this case because Peter with other district managers may be already set to push Cynthia into not hiring Steve. Koehn’s and Leung’s research give an example of gender bias in decision making where male executives have over the years argued that female employees should not be given international postings. They argue that nationals
...Download file to see next pagesRead More
Cite this document
(“The Best of Intentions Case Study Example | Topics and Well Written Essays - 750 words”, n.d.)
Retrieved from https://studentshare.org/management/1472203-the-best-of-intentions
(The Best of Intentions Case Study Example | Topics and Well Written Essays - 750 Words)
“The Best of Intentions Case Study Example | Topics and Well Written Essays - 750 Words”, n.d. https://studentshare.org/management/1472203-the-best-of-intentions.
The authors delved deep into the statistics provided about the differences in how Whites are given services in contrast to those given to their Black counterparts. Their purpose is not limited to bringing out the statistical data that show disparities in health care received among different races but extends to offering information that could stir more in-depth studies and considerations about the said topic in order to improve the current medical treatments and attitudes.
Although the organization has remained competitive in the market, its revenue in the last three years indicates that market forces are becoming stronger and are already threatening to overwhelm its operations. However, the business environment in the 21st century has become very dynamic and the organizations have to engage effective differentiation strategy to survive in the competitive business environment.
According to the author, the Terry V Ohio case took place when a police officer stopped and checked three men because of their suspicious behavior. Occurring on October 31st 1963 when an experienced and old member of the Cleveland Police Department, Martin Macfadden, went patrolling downtown and saw two individuals acting suspiciously.
To help practitioners to make sense of, and learn through experience, John offers the following cues: description, reflection, influencing factors, alternative strategies, and learning. My reflective account deals with Deborah, aged 36, single, a college professor, diagnosed for early-stage breast cancer, and my patient in practice for about 2 months.
Beat Buy Company is the largest retail company, originated in United States. It was established in 1966 with the name “Sound of Music” and because of some natural disasters it renamed to “Best Buy Company” in 1983. The company is dealing in electronic items i.e. Entertainment software, Office products and other electronic products.
the self-awareness makes them have a fighting spirit to make things right even though all the odds are against them as they need the clients as much as they need Steve in the job for his qualifications. Cynthia’s self-awareness however does not let her give up as much as
tor to follow and comply with the needs of the Request for Standing Offers and adhere to all compulsory technical assessment, as this will enable the Company to understand the ability of the firm to offer quality Pizza without problems.
The contractor needs to follow certain
According to the report bilingualism is the ability of someone communicating in two different languages. It is common knowledge that languages are learnt during the early childhood years. In the past, immigrants began learning English as soon as they crossed the borders of the United States. Many immigrants chose to preserve their native language at home.