5 Conflict Handling Modes - Essay Example

The third conflict-handling mode is compromised. Compromise is an intermediate between assertiveness and cooperativeness. This conflict-handling mode can be used when both collaborative parties have prior difficulty agreeing; there must be a balance in this mode. Still, compromise can be used to a decent amount as it involves both parties being involved in a dialogue about the issues they have held prior disagreements over.

The fourth conflict-handling mode is avoiding. Avoiding is recognized as uncooperative and is recommended to use only in a small amount, as it is counterproductive. Avoidance tactics, however, can be implemented to attempt to gain concessions from the other bargaining party. The final conflict-handling mode is accommodating. This mode is unassertive and cooperative. It is necessary to not be over-accommodating as this can result in dysfunction. Still, accommodation can be used in small amounts effectively.

2. What three (and only three) points of advice would you give your best friend facing a negotiation? Or, stated differently, set forth how you would describe to your best friend the Getting To Yes model of negotiations knowing that he or she has not and will not read the book. In any event, be as specific as possible.

The Getting To Yes model of negotiation contains a variety of negotiation tactics. There is the recognition that there are three main points of advice from this model that I would give my friend. The first point of advice I would give my friend would be to first separate the people from the problem, as this would allow them to focus on the issue with serious conflict. The next issue I would tell them would be to invent options for mutual gain. This is highly important as it establishes that reaching an agreement is beneficial for both parties, adding motivation to the negotiation. The final piece of advice I would give my friend would be to insist on using objective criteria. Objective criteria are highly important as it establishes firm foundations for the negotiations. Without objective criteria, it is difficult to advance negotiations and agree on tangible avenues for compromise. Read More