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Questions - Negotiation - Essay Example

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Title Name University Course Instructor Date Introduction People have diverse means of handling conflicts and these diverse styles influence the results of the conflict. Experts define a conflict style as a response pattern or behavior that negotiators employ when approaching a challenge…
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Download file to see previous pages Similarly, any of the Kilmann’s models may be suitable depending on the characteristic of the condition and the negotiators personalities. Discussion 1. Identify and describe the 5 conflict handling modes as set forth in the Thomas-Kilman Conflict Mode Instrument Kilmann’s approaches of dispute resolution entails the following. Avoidance The avoiding management of conflict approach is low on cooperativeness and aggressiveness. This means that the manager is not highly cooperative in assisting the other parties to attain their objectives; neither is he assertively pursuing his suitable results in the case. Avoidance model of conflict management is often counterproductive, always resulting to depression and further problems. The people who persistently avoid conflicts trigger feelings of aggressiveness, anger and vengeance within themselves, triggering increased anxiety. In this approach, initial challenge, conflict, or condition is not directly attended or resolved. In addition, avoiding attitude may be suitable when the matter is perceived as being trivial. It is also a suitable approach to employ when there is a higher chance of winning the case or when distraction would be highly expensive. Competition Competing conflict management model is also described as the win-lose strategy and is characterized by increased assertiveness and reduced cooperativeness. The manager aims to achieve her own appropriate benefits at the advantage of his opponents. This model may be suitable when immediate decisive actions are required, such as in cases of emergencies. The approach can also be appropriate to confront unusual actions like urgent cost reduction. Accommodation style This approach reflects an increased degree of unity, and it has been considered obliging. Negotiator using this approach subjugate his goals anticipated results and objectives to enable other parties to attain their objectives and results. This approach is most suitable when parties understand that they did a mistake or when the matter is highly crucial to one party than another. This conflict management approach is vital for safeguarding future relationships amidst the parties. Compromising Compromising conflict management approach is characterized by relative degree of both cooperativeness and aggressiveness. Compromise, also known as bargaining, produces moderate output. This behavior may be employed when the objectives of the two sides are of similar significance, when the two parties have equal authority, or when it is vital to look for a semi permanent, timely remedy. The approach should not be utilized in case of a complicated challenge demanding a conflict solving style. Collaboration Collaborative conflict management style is intensive on both aggressiveness and cooperativeness. It is also considered the win-win mechanism. Both parties innovatively strive towards attaining the anticipated results and goals of all the individuals involved. The approach is suitable when the matter is complex, and an innovative or novel comprehension of ideas is required. The limitation of this style is that the collaborating process mandates genuine efforts by all the individuals involved, and it might need extra time to reach an agreement. The above five Kilmann’ ...Download file to see next pagesRead More
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