We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Managing Work and People - Case Study Example

Due to the emergence of many errors, the account balance was not attained and the employees blamed each other for the problem. Moreover, the other vital issue or problem is about an employee named Charlie who possessed substantial knowledge of computers. John does not entertain Charlie along and other employees to participate in any sort of meetings and shows minimum interest towards their opinions. It has been observed in the case study that once John was talking over phone with corporate headquarters and there he referred Charlie as a kid. Instead of recognising the talents as well as supporting Charlie about his performances, John often ignored him and thus reduced his motivation towards the work as well as the firm. Another problem which has been observed in the case study is regarding another employee named Betty whose ultimate function in the firm is to type invoices which she did not like at all rather she preferred working with digits and numbers. John had given her a completely different idea about her job responsibilities initially. As a result, she failed to provide proper attention on her duties. In this context, John stated that as the firm does not possess any sort of computerised operational functions, Betty had to type invoices instead of looking after the section of accounts. Q. 2. The above discussed problems or issues can be solved by using various significant theories, concepts and approaches that are associated with the learning of organisational behaviour. The vital

Check these samples - they also fit your topic

Change Management of People
‘3rd party modified off-the-shelf solution’ as high, high, low because the staffs of the internal department of the organization were not adapt at developing software of large magnitude. They also lacked the domain knowledge and lacked the capability to complete the task within the stipulated timeframe.
7 pages (1750 words)Case Study
Managing people at work
The government feels that this move will facilitate public schools to take control of their own schools and make resolutions that are excellent for the schools, without the need to compromise any law, or undermine the need for equality in schools (Caro 2012, p.2).
4 pages (1000 words)Research Paper
Managing organisation and people
The Lloyds TSB Bank was founded in 1735 and has since taken over a large share of the retail banking sector in UK. (Lloyds TSB Official Website). In recent times, it attrition levels have risen in the first year of an employee's tenure.
12 pages (3000 words)Case Study
Managing People and Change
These change agents normally encounter challenges in the path of making change. The change agents may be external or internal and their different roles are discussed in this essay. This paper deals with all these in relation to NHS modernization agency. In the year 1997 the Blair government carried out reforms that were aimed at modernising the NHS.
16 pages (4000 words)Case Study
Managing people Case Study
In fact effective HR policies are being a used as a tool to take on today's competitive environment by many international organisations. The workforce is one of the key stakeholders in the business, requiring fullest attention. Managing other operations and activities become far more convenient if a company is able to have a pool of talented and motivated workforce.
13 pages (3250 words)Case Study
Managing Change in Organisation
The company deals with refunding taxes from several different countries. This imposes an internal division based on the specificities of tax legislation in each country. Therefore, there are departments dealing with taxed back from Australia, United States, United Kingdom, Canada and so on.
16 pages (4000 words)Case Study
Managing People and Organisations
This was the main reason for why their employees were confused and demotivated. However somehow they managed to tackle the complexities through various techniques in the favour of both, the managers and employees but even that way they remain unable to bring the employees on a single platform.
13 pages (3250 words)Case Study
Managing Expansion Change
Mortloch hotel has been in existence for many years but has been under poor management in the last 53 years. The hotel has been running at a loss and the quality of its services has significantly deteriorated. In addition, Mortloch Hotel's manager has been replaced eight times in the last five years, and the departments in the hotel are demoralised.
10 pages (2500 words)Case Study
Managing change
Forcing changes on people normally cause problems since it is natural for people to resist anything imposed on them. Therefore, change management should be
6 pages (1500 words)Case Study
Managing Performance
The performance appraisal measures the required information and leaves out the irrelevant performance, which is referred to as contamination; for instance, when a sales person makes unnecessary phone calls that
2 pages (500 words)Case Study
concepts or theories in relation to the study of organisational behaviour include the conception of leadership, facets of employee motivation, decision making and conflict management. The various problems or issues that have been recognised in the case study could be solved by applying the leadership theory. In this regard, leadership is described as a phenomenon through which an individual e.g. a leader of an organisation influences others and controls the entire organisation in order to attain its expected business objectives. The four factors of leadership that comprise the business situation, communication, follower as well as leader might play an imperative part in solving the different problems that are identified in the case study. The factor of employee motivation can also be viewed as a significant contributory factor in order to resolve the various observed problems. The aspect of employee motivation is considered to be a crucial factor towards the failure or success of an organisation. It can be stated that without possessing a motivated working personnel, the productivity, profits, deliverance of superior quality service to the customers suffer considerably. The other important approach is about effective decision-making. The concept of decision-making is often regarded as recognising as well as picking the finest alternatives on the basis of the preferences and the values of the decision maker. The aspect of conflict management is regarded as a crucial factor that might help to resolve the issues that have been identified in the case study. The idea of conflict management is principally defined as an effective planning method that helps the business organisations to avoid as well as to resolve any sort of conflict that arises while performing their business operations. In relation to the case study, the management behaviour of John made its few employees like Betty and Charlie to leave
Cite this document
  • APA
  • MLA
(“Managing Work and People Case Study Example | Topics and Well Written Essays - 750 words”, n.d.)
Managing Work and People Case Study Example | Topics and Well Written Essays - 750 words. Retrieved from https://studentshare.org/management/1452852-managing-work-and-people
(Managing Work and People Case Study Example | Topics and Well Written Essays - 750 Words)
Managing Work and People Case Study Example | Topics and Well Written Essays - 750 Words. https://studentshare.org/management/1452852-managing-work-and-people.
“Managing Work and People Case Study Example | Topics and Well Written Essays - 750 Words”, n.d. https://studentshare.org/management/1452852-managing-work-and-people.
  • Cited: 0 times


Managing Work and People Table of Contents Q. 1. 3 Q. 2. 4 Q. 3. 5 Reference 6 Q. 1. According to the case study, the different problems or issues are primarily raised due to the management behaviour of John. He is much concerned about getting the work done quickly instead of thinking about the welfare of his employees…
Author : gillianauer
Download 0
Managing Work and People
Read TextPreview
Comments (0)
Click to create a comment or rate a document
Let us find you another Case Study on topic Managing Work and People for FREE!
Contact us:
Contact Us Now
FREE Mobile Apps:
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us