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On the School Board - Essay Example

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Case Study Analysis The School Board Question # 1: Introduction Carlos training program was intended to teach active listening, upward communication and brainstorming; although training sessions seemed to be effective but in actual it did not work (Saks and Haccoun, 2010)…
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Essay on the School Board
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"On the School Board"

Download file to see previous pages The only thing they know about communication is downward," she said. "Maybe they should have attended your training program! (CS)" Well this ensures that not only subordinates needs to change, the change must be bring in throughout the system. So the first barrier to transfer could be supervisors’ bossy attitude (attitudinal barrier) and lacks of support of top management(structure barrier), supervisors usually do not promote the change where they need to share their decision making authority and to listen to subordinates. Secondly there was a possibility that inappropriate communication channel (channel barriers) was used to deliver the message, lastly these types of training sessions should be attended by each level of managers so each manager can make effort to promote effective communication and listening. As far as school board is concerned, barriers to transfer remains the same but the scenario is a bit changed therefore it impacts the nature of barriers as well. In a school environment, teachers suppose to initiate the change and make sure the implementation by students, so the important barrier to transfer operating at the school board can be lack of teacher’s initiative to implement and support the implications of training. After the training, continuous learning (DeCenzo and Robbins, 2005) is required at the school to the students which enhances their performance and encourages participation, so if it’s not provided it can be a source of discouragement to students. The another barrier is common between organisations and school, that is inappropriate use of communication channel (Noe and Winkler, 2009) for example if a teacher uses only verbal communication to deliver lectures than it might be not that effective as it can be if slides are used to deliver the lecture. The other important barrier to transfer operations can be existing infrastructure of the school which is inefficient to support the change. Lastly if the principal or the deputy head is not taking follow ups on improvement than it might slow down the process. Conclusion There are number of barriers to transfer operating at office environment and school board, which are quite similar but due to the change in nature, there are some variations. Question # 2: Introduction Carlos could have conducted surveys regarding individuals’ point-of-views regarding work environment, leadership, decision making and participation, continuous learning, and communication which could have improved the success rate of post training implications, Carlos could have involved managers from all levels of hierarchy to increase the acceptance level. He could have taken continuous feed back before the training program and assessment test after the program (Saks and Haccoun, 2010). Analysis Carlos spent a lot of time in understanding the communication problems but he could have designed the training in a more effective manner. He could have conducted surveys before training program to know individuals’ thinking regarding work environment, leadership, decision making and participation, continuous learning and growth, and communication (Bhattacharrya, 2009). This supposed to aim on judging individual’s perception about work environment, that what kind of work environment satisfies them so Carlos could have work on motivational factors to promote effective learning (Newman and Hodgetts, 1998). And communication; secondly the survey supposed to judge leadership point ...Download file to see next pagesRead More
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