Management 19 April 2012 How to Manage Negotiation- Using Mistakes to Explain Introduction: Negotiation is one of the familiar methods generally applied while formulating decisions and handling arguments. “Negotiation is a technique of discussing issues among ourselves and reaching to a conclusion benefiting all involved in the discussion…
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The purpose of negotiation is to discover the circumstances, and to obtain a solution that is satisfactory to both group. It’s helpful to have uniformity in the employees where distinct kind of person is able to bring about different returns to the business. But this uniformity frequently leads to change of judgment among two workers or two different departments. Conflicts are a part of working situation and as a manager cannot remove the dispute in total; all they could do is to direct them in a manner that it won't influence the level of productivity. Managing Negotiation: Efficiently managed negotiations will leads to agreements and that increases the worth of the organization. Further, they present extremely better profits per investment. On the other hand, unsuccessfully completed negotiations, eventually result in exhausted capital and improved expenses to the organization, creating both the manager and the organization in a difficult where capital effort makes it harder to create the lost position and attain constructive consequences. The faster they manage them, the more the benefits will be for the business if not the conflicts will provide means to destructive performance and lack of group hard work, and as an it causes low output. Mistakes in Negotiation: Negotiation is a hard skill as it needs momentum, in immediately, in the other person's mind and in one’s own. While the managers have to concentrate on positives, it is uniformly significant not to neglect the negative feature of negotiations. There are a set of mistakes that all of us make and we need to be conscious of to be at our most excellent when negotiating. These mistakes happen all the moment. In a number of situations, they occur by mistake. At other instance, some people create these mistakes on intentionally. They overlook conservative understanding and perceptive recommendation and decide to negotiate in a way that brings no success to the negotiation. There are a number of mistakes that negotiators can create and should evade at all costs in order to be a successful negotiator. The two of them are discussed here. 1. Neglecting the Other Side's Problem: A person alone cannot make negotiation the other party is equally involved in it. Therefore, one must take into consideration the other persons interests or problems. The parties should try to place themselves in the other's place. The parties should not merely suppose that their bad doubts will turn out to be the dealings of the other party. They should not accuse the other for the problem. Each party should try to give suggestions which would be pleasing to the other party. “The objective of negotiation is to seek a win – win solution and if win and lose solution happens than you are neglecting the other side’s problem” (Lalitbhojwani). Consider the example of a manager firing one of the employees in the organization. The manager argues and fires the staff for a long time for his low performance, without asking the reasons for his poor performance. According to the employee, he/ she will be some personal or official problems which lead the employee to perform poorly. In this situation, the manager needs to listen carefully to the problems of the employees so that the manager can solve the problem very easily. Considering the opinions of outside parties is useful.
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