Nobody downloaded yet

Employee Voice Origin and Its Role in the Decision-Making Process - Essay Example

Comments (0) Cite this document
This paper 'Employee Voice Origin and Its Role in the Decision-Making Process" focuses on the fact that employee voice refers to the participation of employees in organizations’ decision-making process. Traditionally, organizations used trade unions as the primary mechanism for employee voice. …
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER95.7% of users find it useful
Employee Voice Origin and Its Role in the Decision-Making Process
Read TextPreview

Extract of sample "Employee Voice Origin and Its Role in the Decision-Making Process"

Download file to see previous pages An organization needs to gain workforce commitment by enabling them to have a voice on matters that affect them. Employees have, therefore, been empowered through involvement and participation in organizational decision making the process by the use of direct or indirect voice mechanisms. The paper will discuss the employee voice mechanisms in use today and the outcome of such mechanisms for workers. The employee voice literature began with Hirschman in the 1970s and was further popularized by Freeman and Medoff in the 1980s. Dundon et al (2005) view employee voice as an articulation of individual dissatisfaction, expression of collective organization, contribution to decision making, and mutuality. To articulate dissatisfaction, an individual has only two options according to Hirschman’s exit-voice theory; he can decide to exit or stay and fight from within by voicing his concerns. Hirschman (1970:30) therefore refers to voice as ‘any attempt at all to change rather than escape from an objectionable state of affairs whether through individual or collective petition to management’.  It is assumed that the labour market is competitive thus if an individual is not satisfied with an employer’s terms and conditions he can always move to a new employer. This, in turn, impels the management to review their practices and make amends to avoid more exits. However, a loyal employee opts to remain in the organization and compel the management to change the terms instead of quitting. 
The role of management is to provide voice mechanisms for workers so as to air their opinions. Freeman and Medoff (1984) built on Hirschman’s theory of exit-voice to emphasize the importance of having a collective voice in organizations, especially through trade unions. This form of voice mechanism entails negotiations between employees and employer through the union and has many advantages. The union helps to reduce exits hence the retention of qualified staff thus minimising on hiring and training costs. The employment contracts negotiated through collective bargaining also protect the employees’ interests thus enhancing cooperation and job security. The union can also assist the management in the introduction of new work practices thus minimising resistance to change (Bennett & Kaufman, 2007). However, unions also can manage to force the organization to increase wages above competitive levels hence a loss to the company. Moreover, most of the workers organized in unions are dissatisfied with their jobs since the union leaders raise their job outcome expectations beyond what is realistic. According to Rose (2007), there is an increased decline in unionisation as new sectors emerge hence making unions unrepresentative of employee voice. Many organizations are non-unionized and apply alternative voice mechanisms such as communication, training and development, attitude surveys, financial participation, and quality circles. However, employee voice is driven by various factors. The availability of voice mechanisms in the organization is a key driver of voice as employees can utilise various means to air their grievances but management support is required.
For example, the management can put up suggestion boxes to get their opinions and adopt a culture of tolerance (Dundon et al. 2005).  ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(Employee Voice Origin and Its Role in the Decision-Making Process Essay, n.d.)
Employee Voice Origin and Its Role in the Decision-Making Process Essay. Retrieved from
(Employee Voice Origin and Its Role in the Decision-Making Process Essay)
Employee Voice Origin and Its Role in the Decision-Making Process Essay.
“Employee Voice Origin and Its Role in the Decision-Making Process Essay”, n.d.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Employee Voice Origin and Its Role in the Decision-Making Process

MIS and its role in the decision-making process

...?MIS and its Role in the Decision-Making Process Information systems have come a long way from the time electronic data processing (EDP) was introduced in the 1960s, moving out of the large super-cooled computer facilities that housed the macro computers, punched card readers and peripheral magnetic tape and drum readers, into the homes and even on the persons of ordinary people who need not understand the technical jargon to use them. With the huge advances in technology, the social development of digital communications have likewise transformed the way the typical consumer is regarded and related to by business organizations. Management...
11 Pages(2750 words)Essay

Decision Making Process

...? Application of the Consumer Decision Making Process to the Purchase of an Appropriate Mortgage Property in London (Tutor) (Date) Introduction Consumer decision making process and consumer behaviour are issues that have elicited much debate and research in the recent times. Customers have become the core of any business operation and as such, understanding their decision-making processes ensures that their requirements are well catered for. When a firm understands the behaviour of its consumers, it is able to serve their physical, socio-psychological, financial and psychological needs, thereby satisfying them for the mutual benefits of both the consumers and the business organization. Doing this entails a thorough understanding... and...
9 Pages(2250 words)Essay

Decision-Making Process Paper

...was getting paid over 20% more than the job offers available in the marketplace for similar type work. A second decision I could have made at the time was to leave work in order to start my own business. A third option could have been to find a job that paid a higher salary prior to quitting the job. An alternative solution was to communicate with the supervisor the things that made me unhappy at the workplace. Some of the things I did not like included the lack of training and development, poor use of internal recruitment, and poor communication between the managers and the employees. The six-step decision making process would have been very beneficial....
3 Pages(750 words)Essay

Ethical Decision Making Process

...ethical theory, in that it fulfills the need to achieve a successful outcome; it avoids all of the rules and regulatory restrictions that may deny someone control of the situation. He seems to, also, show high signs of motivist theory, as well. The motivist ethical theory are not based on any absolute values, they believe the intention of, or the reason that motivated, the act is what is paramount. ("Ethical theoretical systems," 2011) This ethical theory, also, leads to rationalizations of those decisions, which is a trademark of the character House. “Making good ethical decisions require sensitivity to ethical issues and practiced method for exploring the ethical aspects of a...
4 Pages(1000 words)Assignment

Consumer Decision Making Process

...Introduction Consumer behavior is a theoretical concept that addresses different stages a consumer would pass through before they make a particular purchase decision. To define, consumer behavior is “the study of individuals, groups, or organizations and the processes they use to select, secure, use, and dispose of products and services, experiences or ideas to satisfy needs and the impacts that these processes have on the consumer and society” (Hawkins 1998, p.6). The concept of consumer behavior is important in the field of marketing because it is highly related to consumer decision making and consumer buying process....
8 Pages(2000 words)Assignment

Group Decision Making Process

...Group Decision Making Process The success of our group in resulted due to numerous factors that were considered when forming a group and working in it. When the circumstances shaped so that we had to form a group we didn't have time to develop lots of the phenomenon that unfortunately exist in many other groups, like groupthink and deindividuation. We just had a task to be completed in front of us, and it was all we cared for. We won't say that everything went perfectly, but, nevertheless, we got a very valuable experience in working in group and team decision making we would now like to share with you. As there weren't any defined hierarchical structure...
2 Pages(500 words)Essay

Decision-Making Process Paper

...ID Lecturer Decision-Making Process Paper My decision-making process depends greatly on what I want to achieve in essence. This is the reason why my decision-making is always well thought out. The decision-making process starts with the analysis of the different perspectives which have come to my reckoning. After this has been done, I find the reasoning for it so that my decision-making does not get affected by entirely alternate evidences which might be available at one point in time in the future. I want to be 100...
2 Pages(500 words)Essay

Ethical Decision Making Process

...Ethical Decision Making Process Hypothetical Jane Jones works for ABC Corporation, a U.S. based corporation and her work involves travelling internationally. In one of the travels, Jane experiences difficulties clearing with the customs. While she has all the documents, the inefficiencies and corruption within the customs means she will wait for another couple of hours and miss a scheduled company meeting. The main problem highlighted in the hypothetical case relates to ethical dilemma and conflict of interests as they relate to decision-making. There are various courses of action that Jane could take. On one hand, she could choose to pay the customs...
2 Pages(500 words)Essay

Decision Making Process Paper

...Management Decision-Making Process Decision-making is the act that involves choosing two or more s of action. It is crucial to note that it is not all the time that a person will be in a position to make the correct decisions based on the choices available for choosing. At times, people make decisions without considering the better choice or gathering enough information (Bateman & Snell, 2007). Therefore, a person has to make sure that there is a record of important decisions to make, or identify the right decision. The...
1 Pages(250 words)Essay

Consumer Decision Making Process

...Consumer Decision Making Process Consumer Decision Making Process Introduction and Analysis The interview began with a brief introduction of the interviewer and the intention of the interview to the interviewee who bought a 400 QR worth Samsung Galaxy phone. When asked what made him buy the Android phone, he answered that Android phones were trendy and stylish. This is probably because his peers had already had Android phones by then, and when he got an opportunity to buy a phone, it was not going to be an inferior one. When asked about the number of alternatives he had considered, if any, he affirmed indeed he had considered many...
4 Pages(1000 words)Assignment
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Essay on topic Employee Voice Origin and Its Role in the Decision-Making Process for FREE!

Contact Us