Role of the Managers in Criminal Justice organizations Before going to discuss the role of managers in criminal justice organizations, let us get a better understanding of what criminal justice actually is. Peterson (2010) asserts, “Criminal justice refers to the system used by the government to maintain social control, enforce laws and administer justice”…
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Managers play a significant role in improving the working of criminal justice organizations. “Criminal justice management positions can range from the police chief of a small town police department to the director of a national crime-fighting organization” (Marlow, 2011). All employees from lower level to higher level look towards the instructions of the managers for doing any kind of operation. In criminal justice organizations, a manager is a person who takes care of all administrative matters and issues. In an interview with Mr. Chris Banks, who is the investigation manager in a criminal justice organization, he stated that managers play different types of managerial roles in criminal justice organizations (personal communication, September 26, 2011). Some of the managerial posts in criminal justice organizations include investigation managers, correction officers, probation and parole managers, and administrative managers. A manager in such organizations not only instructs his/her subordinates but also motivates them to do well for the organizations. It is a fact that unskilled and untrained managers can never put the organization on the path of success; rather they turn out to be great threats to the vision and mission of the criminal justice organizations. A manager in a criminal justice organization needs to be talented, resourceful, daring, and well experienced in order to be successful (More, Vito, & Walsh, 2011). Therefore, it is very important to hire such people for the posts of managers who should have enough skills and abilities to meet different kinds of challenges successfully. The experience and subsequent socialization of criminal justice managers help them work heroically to protect their systems (Stojkovic, Kalinich, & Klofas, 2008, p. 7). Managers in criminal justice organizations are able to recognize the unique perspectives of all employees. It helps them create a better working relationship with the employees. A manager manages and controls a group of employees, which may include police officers and investigation officers, for achieving any specific goal or objective. According to Mr. Banks, to accomplish organizational goals, managers control behaviors of employees because if the mindset of the employees and the managers will not be same, the managers will not be able to achieve the desired goals effectively (personal communication, September 26, 2011). Manages also play the role of leaders because they not only inspire other people by showing a dynamic behavior but also motivate them to accomplish the tasks in an effective manner. The level and the nature of interaction between police officers, court officials, and managers matters a lot in criminal justice organizations. A manager is a supreme authority for the employees and the employees need to adhere to the instructions of their managers. It is the strength of interaction between the manager and the employees, which determine the level of productivity and success of a criminal justice organization. In an interview with Mr. Steve Johns, who is the operations managers in an organization, he said that the role of managers in criminal justice organization is very influential and mangers use a directive approach to run all administrative matters (personal
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