In the United States Department of the Interior’s Performance Appraisal Handbook, the following are the important measures that should be met by the employees of the company.
• QUALITY measures how good the employee performs his or her work or how accurate or precise the result of the product. This measure includes appearance, effectiveness, and precision and also includes the error rates and the satisfaction it gives to the customers or clients.
• QUANTITY concentrates how much work was produced by the employee. This measure includes the number of products or services achieved.
• TIMELINESS tackles how quickly the employee was able to produce the product or service. The sooner the employee was able to finish his or her expected work, the more efficient he or she is as an employee.
• COST-EFFECTIVENESS focuses on cost savings. This measure includes how the employee was able to contribute in maintaining or reducing the cost or expenditure of his or her unit or company.