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Management - Managing People - Essay Example

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Managing People Table of Contents Theme 1 3 Theories and applications 3 Hertzberg’s two factor theory 3 McClelland’s Achievement Motivation Theory 3 Maslow’s hierarchy of needs 4 Alderfer’s modified need hierarchy model 5 Theme 2 5 Theories and applications 6 Group Cohesiveness and Performance 6 Group Development and Maturity 7 Role Conflict 7 Effects of Technology 8 Reference 9 Theme 1 Theme 1 related to the motivation of the Dabbawalahs in Mumbai and what keeps them performing successfully and regularly in the system…
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Download file to see previous pages It is said that the existence of motivators at the place of work account for the motivation of employees however their absence did not bring about any dissatisfaction. Some of the principle motivators recognized in this regard are responsibility, recognition, promotion, achievement etc (Mullins, 2010, p.265). The efficiency that the organization has gained over the years along with the attainment of Six Sigma has been responsible for acting as a motivating force behind their job performance. The organization has been able to attain great management excellence and efficiency. This is demonstrated through the fact that their error rate diminished dramatically which have been responsible for the attainment of great operational excellence. ...
This relates to the high achievement needs of people as proposed by McClelland. The high need for achievement among the workers drives them to even negotiate with traffic on bicycles or foot at rapid pace to deliver to the required destinations as per their commitment. McClelland has perceived the achievement motive as most crucial for attainment of success and growth (Mullins, 2010, p.267). Maslow’s hierarchy of needs As per the Maslow’s hierarchy of needs theory, the workers involved in the service demonstrate the need for self actualization which the highest order need in the hierarchy of needs in the theory. The Mumbai dabbawalahs represent the fact that the basic needs in the hierarchy have been satisfied and they have moved up to the higher order needs. The basic needs like physiological needs, security needs and social needs have already been attained and would not be able to provide any more motivation. The theory does not intend to provide an explanation of motivation in the place of work. However, a number of managerial theorists have adopted it. The theory has suggested that employees would always tend to acquire more from their employers. When they would be satisfied with the subsistence needs they would try to obtain the security needs which would be followed by the need to fulfil social needs and would ultimately result in fulfilling the self actualization need. The workers are now trying to seek the need for self actualization which is done by maintaining such efficiency and performance which is comparable to some of the leading corporations in the world (Mullins, 2010, p.260). Alderfer’s modified need hierarchy model The Alderfer’s modified need hierarchy also applies in this case. ...Download file to see next pagesRead More
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