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Changing employees attitudes - Essay Example

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Why do managers want to change their employees’ attitudes? The answer is simple. Managers want to change their employees’ attitudes because it affects their productivity. Employees are increasingly important for organizational success and competitiveness …
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Download file to see previous pages Why do managers want to change their employees’ attitudes? The answer is simple. Managers want to change their employees’ attitudes because it affects their productivity. Employees are increasingly important for organizational success and competitiveness Wallace (2006, pp.1-3) states that employees must not only be trained, they should be developed for results. Wallace quotes Linda L. Martin and Dr. David G. Mutchler in their book, “Fail-Safe Leadership” when they stated “in business, and in life, attitudes directly determine whether an individual turns a problem into an opportunity – or a crisis” (2006, pp.1-3). Organizations hire employees because of their skills and qualifications. They also design training programs to further improve the quality of work of the individuals and eventually improve their productivity. Wallace (2006, pp.1-3) points out however, that organizations put too much emphasis on improving the skills of the employee while majority of termination in companies are due to attitude problems of the employees. This just shows how important it is for a manager to be able to change the behavior of its employees. Before changing an employee’s attitudes, we must first understand that attitude has three components namely, the cognitive, affective and behavioral (Macalinao, 2009). Cognitive is the opinion or belief segment of an attitude. The affective component is the emotional or feeling segment of an attitude while behavioral is the intention to behave in a certain way toward someone or something. ...Download file to see next pagesRead More
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