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Organisational Behaviour - Assignment Example

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Organisational Analysis of Spinneys Supermarket Name of Course Name of Lecturer University of Leicester Introduction Spinneys is a supermarket chain founded by Arthur Rawdon Spinney in Alexandria in 1924. It has branches all over the Middle East, including Lebanon…
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Download file to see previous pages Over the past ten years, the company has expanded and improved its systems and structures over the years. This paper examines the elements of the commercial activities of Spinneys Lebanon. It examines an overview of the company, its characteristics, organisational structure and internal system. The paper examines the organisational philosophy and other relevant organisational analysis to establish the main structures and systems of the company. The paper will conclude with recommendations on improvements that need to be made to the supermarket based on the organisational analysis. In attaining the stated aim of the research, the researcher will conduct an extensive enquiry into secondary sources about important concepts and structures of business theory. This will lead to the identification of a framework for the analysis of the important elements and structures in the company. The researcher will also identify important internal features that exist through the use of primary sources that describe the company's operations and structures. Spinney's Overview Organisations are set up to achieve a definite purpose. Thus, it comes with important systems and structures that enables the components to take inputs from the external environment and process them to output (Perrow, 1970). Hence the term organisation is used to signify the machinery or system for the attainment of a given mission by an entity. Spinneys is a Lebanese supermarket chain which is a subsidiary of Spinneys Global which operates in the Middle East and North Africa (MENA) region. It is involved in the retail industry. As such, their business model involves the acquisition of foods and other goods from producers and wholesalers and selling them to the Lebanese public. Figure 1: Spinneys' Business Model From the diagram above, Spinneys makes its money through a system of acquiring goods and foods from three main sources; producers, wholesalers and other specialized Spinneys' factories around the world. They keep these orders in warehouses and storage centres. Most of these warehouses and storage centres are either on the premises of Spinneys or nearby. Spinneys operates different supermarkets around Lebanon. Each supermarket store has major facilities that allow the display of the products to be done. The premises are often very nice and comfortable. They allow for easy and convenient shopping by members of the Lebanese public. This allows the consumers to come and purchase goods and some service products as and when they want during appropriate times of the day. When stocks are exhausted, Spinneys' supermarket managers order new stocks either from the warehouses or from producers directly. These orders are presented to the shops and displayed for further purchases. Thus, on a basic level, Spinneys' operation is based on sourcing for products, 'processing' them by displaying them in their shops and allowing consumers to come and purchase them. This represents the crude business model. Since stocks represent the most important element of a supermarket like Spinneys, there is the need to ensure that the company holds optimal stocks. This is because if they hold too much stocks, it will be tantamount to locking up their working capital which will lead to slack and no returns on capital. However, if they do not hold sufficient stocks, they are likely to have stock outs and idle time that can have an impact on consumer confidence. As such, there is the need ...Download file to see next pagesRead More
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