We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Nobody downloaded yet

Managing People - Essay Example

Comments (0) Cite this document
Running Head: Managing People Managing People Table of Contents Table of Contents 2 Introduction 3 Findings and Analysis 4 Leadership 4 Organisational Culture 6 Organisational Structure 7 Human Resource Management Techniques (Employee Motivation) 9 Organisational Learning 10 Recommendations 11 References 14 Introduction Founded in the year 1971 by Jerry Baldwin, Gordon Bowker and Zev Siegl, Starbucks is now the biggest coffeehouse company in the entire world with a network of over 19000 stores spread over 58 different countries…
Download full paperFile format: .doc, available for editing
Polish This Essay91.6% of users find it useful
Managing People
Read TextPreview

Extract of sample
"Managing People"

Download file to see previous pages If the geographical scope, financial strength, and wide customer base fail to persuade someone about the prominence of Starbucks as an icon of the corporate world, one can come up with a long list of laurels and awards that the company holds under its name, highlighting its success and reputation (Clark, 2007, p. 427; Michelli, 2006, p. 387). Zagat’s Survey of National Chain Restaurants for the year 2010 identified Starbucks as “No. 1 Best Coffee” and “No.1 Most Popular Quick Refreshment Chain”. For the past decade, it has appeared on the Fortune’s list of “Most Admired companies in America” and “The 100 Best Companies to Work for” (Mangold, 2010, p. 82). Quite understandably, a significant portion of this impeccable success enjoyed by Starbucks comes from its ability to manage, effectively and efficiently, its human resource. As a service oriented business, employees determine the customer service quality of the company, represent the company and their productivity determines the overall productivity of the organisation (Hellriegel & Slocum, 2007, p. 97). This paper is an attempt to discuss the leadership, organisational culture, organisational structure, organisational learning and employee motivation techniques employed by Starbucks. The paper argues that the prime leadership for Starbucks comes from Howard Schultz, for most parts, has appeared as a transformational leader. In fact, fitting the profile of a transformational leader, has allowed Schultz to inspire and create many more leaders in the company who have assisted in driving the growth by providing a wonderful customer service experience (Behar, 2007, p. 489). The culture of the company can be classified as collaborative work culture, one where much importance is placed on employee empowerment, employee engagement and worker welfare. More importantly, it is the decentralised, flat and matrix structure is the prime entity, which supports such as a work culture through promoting open and efficient communication amongst employees (Gilbert, 2008, p. 111). Moreover, the employee motivation at Starbucks can be understood through the application of Expectancy theory and Equity theory of Motivation. Besides, the above mentioned points, the paper will also outline a change management processes for the company and would provide recommendations based on the findings and analysis. Findings and Analysis Leadership There is evidence to believe that, Howard Schultz has been a transformational leader for Starbucks. The prime reason for it is rooted in the fact that Schultz, right from the very beginning had a vision in mind. It was in the early 1980s Howard Schultz, the current CEO, Chairman and President of the company, joined Starbucks as head of marketing. Schultz, after a trip from Italy, realised that to those people, coffee meant much more than just a drink. It was an experience, glue holding together people and their conversations and bringing them closer (Schultz & Yang, 1999, p. 27). Schultz landed upon the idea of creating coffee houses where coffee becomes an enchanting and relaxing experience rather than a mere product. Jerry Baldwin had left the ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Managing People Essay Example | Topics and Well Written Essays - 3500 words”, n.d.)
Retrieved from https://studentshare.org/management/1398513-managing-people
(Managing People Essay Example | Topics and Well Written Essays - 3500 Words)
“Managing People Essay Example | Topics and Well Written Essays - 3500 Words”, n.d. https://studentshare.org/management/1398513-managing-people.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document
Managing People
The model is frequently established to be a strict and an inflexible structure in an organisation. The structure is observed to be quite inflexible, which can also discourage the workers to adapt changes or developments in the organisation according to the demands of marketplace and legal environment among others (Ingram, 2012).
12 Pages(3000 words)Essay
Managing people
Best practice of ethical principles raises the morale of employees and their satisfaction level, and on the other hand, it also develops positive corporate image and goodwill. Organization’s ethical policies and practices are mutually dependent upon its culture.
6 Pages(1500 words)Essay
Managing People
Similarly, it is not easy to recruit reliable and qualified employees when all the duties are delegated to a single manager (Bose, 2004:9). However, with the emergence of technology supervisory chores by managers have been simplified (Jones, 2004:12). First, a manager has to ensure all reports are handled in the right criterion as stipulated by the firm’s standards.
3 Pages(750 words)Essay
Managing People
Absenteeism can also be in form of stressed up employees, irregular work allocation and low quality services. Absenteeism cannot be fully eliminated due to unavoidable circumstances such as sickness and a manager should to have equilibrium between supporting employees with legitimate reasons of absenteeism and his efforts to have full attendance (Fisher n.y).
8 Pages(2000 words)Essay
Managing People
It relates to overall development which is categorized into a very broad context. However, the term diversity plays a decisive part in structuring the overall design of an organization. Practicing diversity in a particular work environment can lead towards increased productivity which can trigger creativity in the work pattern of the employees by a greater level.
8 Pages(2000 words)Essay
Managing people
Within the team itself, many factors come into play, including the type of work being performed, the individuals assigned to perform it, the time frame in which the work is expected to be completed and the ability of the team leader to ensure any problems are dealt with quickly and effectively for positive results among other things.
8 Pages(2000 words)Article
Managing People
amous book “The Wealth of Nations” defined four kinds of fixed capital that was required for production and they are machines or instruments, buildings, improvements of lands and the human capital meaning labour. He explained the last as being as useful as machines as it was
5 Pages(1250 words)Essay
Managing People
These concurrent loose–tight necessities of running business operations extensively increase the complexity level. In the region of global human resource management, it signifies the recognition and development of tactical
2 Pages(500 words)Essay
Managing people
‘Employee benefits’ is a field that has developed drastically in the last two decades. “Employee benefits are going to be crucial to ensure staff are engaged and motivated in
12 Pages(3000 words)Essay
Managing People
In other words, leadership plays a vital role in bringing out the best from the employees. Even though all organizations know the importance of employee engagement and involvement for business success, only few of
12 Pages(3000 words)Essay
Let us find you another Essay on topic Managing People for FREE!
Contact us:
Contact Us Now
FREE Mobile Apps:
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us